About the Role
We are looking for a Business Analyst to join our Business Process Improvement, based in our European Distribution Center in Machelen. In this role, you will act as a key bridge between business users and IT, supporting and improving end‑to‑end processes across Customer Service, Supply Chain, Logistics, and Operations, primarily within SAP and related systems.
You will work in a collaborative, international environment, supporting both project-based initiatives and day-to-day operations. The role combines business analysis, process optimization, system support, and project management, with a strong focus on standardization, automation, and continuous improvement.
This is a hands-on, on-site role within a team of system and process experts, supporting business-critical systems that enable efficient order-to-billing and distribution operations.
Key Responsibilities
1. Act as the link between business users and IT, translating business needs into system and SAP requirements
2. Analyze and improve business processes within Supply Chain, Customer Service, Logistics, and Operations
3. Support SAP and related systems, including testing, documentation, and user training
4. Contribute to system enhancements, digitalization, and automation initiatives
5. Manage or support small- to medium-sized projects using Lean and continuous improvement principles
6. Provide analytical support through data extraction, reporting, and business insights
7. Support day-to-day operations and collaborate closely with cross-functional teams
Qualifications & Experience
Required:
8. Bachelor’s or Master’s degree (or equivalent experience) in Business Administration, Business Informatics, Engineering, Economics, Science, or a related field
9. 1–3 years of relevant experience in an international business environment
10. Strong analytical, problem-solving, and communication skills
11. Very good understanding of business processes and information systems
12. Strong Excel and Microsoft Office skills
13. Fluency in English
Nice to Have:
14. Experience with SAP or other ERP systems
15. Knowledge of Lean / Six Sigma or process redesign methodologies
16. Technical curiosity and system-oriented mindset
17. Experience working in Supply Chain, Customer Service, Logistics, or Operations
18. Dutch and/or French language skills
What We’re Looking For
19. A customer-oriented, solutions-driven mindset
20. Ability to multitask and work across projects and operational support
21. A strong team player who enjoys cross-functional collaboration
22. Someone who thrives at the intersection of business, processes, and technology
Sounds interesting?
Send your application today though the “Apply” link above. We are reviewing applicants ongoing.