Overview
We're looking for an outstanding Store Manager to join our Kipling team based in Maasmechelen Village (Belgium).
As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.
Let's talk about the role
Our store managers have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.
Responsibilities
We expect that our Store Managers deliver memorable retail experiences by:
* Leading, motivating and mentoring your store teams to drive a customer first approach
* Implementing our established retail processes whilst looking for ways to improve them
* Keeping on top of core retail operational procedures such as inventory, P&L etc
* Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
* Making sure your store looks great, in line with the brand's visual merchandising guidelines
Qualifications
What makes you the perfect Store Manager?
* You love interacting with customers. You are resilient and self-driven
* You know how to develop a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too
* You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising
* You have excellent written and verbal communication in both Dutch and English
* You are proficient in the use of MS Office and different POS systems
* You are flexible when it comes to working weekends, evenings, and holidays as necessary
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.