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Nexeo Belgium is looking for a Credit Officer to join a dynamic and customer-oriented financial institution in Belgium.
As a Credit Officer, you will play a key role in both the onboarding and follow-up phases of consumer credit applications. You will guide clients through the process, provide financial advice, and ensure administrative accuracy to support a seamless and compliant credit experience.
As part of your role, you will:
Phase 1 – Credit Request Intake (via phone):
* Conduct credit application intakes with clients by phone and follow up on their requests to ensure quick processing.
* Act as a financial advisor: analyze the client’s situation and propose the most suitable credit product.
* Proactively manage commercial opportunities and offer additional financial products when appropriate.
* Serve as the first point of contact for clients, answering questions and guiding them through the process.
* Demonstrate strong sales skills and a passion for achieving and exceeding goals.
Phase 2 – Credit Request Follow-up:
* Review contracts, legal documents, and client signatures to ensure full compliance.
* Process the disbursement of funds to client accounts once all checks are completed.
* Assist clients in resolving issues in case of non-compliant or missing documentation.
Your profile:
* You are fluent in Dutch and French, with a good working knowledge of English.
* You have strong commercial acumen and enjoy phone-based client interactions.
* You are customer-oriented, stress-resistant, and a team player.
* You are organized, autonomous, and have a rigorous attention to detail.
* You are proficient in MS Office tools.
* Experience in banking, credit, or call centers is considered a plus.
We offer:
* A competitive compensation package
* An engaging and supportive work environment
* The opportunity to develop within the financial services industry
* Coaching and training to grow your commercial and operational expertise
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance
* Industries
Banking
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