Gathering five national consumer organisations (in Belgium, Italy, Spain, Portugal and Brazil) and giving voice to a total of more than 6 million people, Euroconsumers is the world's leading consumer group when it comes to offering innovative information, personalised services and defence of consumer's rights.
About the Role:
We're looking for an analytical and process-oriented professional to join our international Contact Center, Print and Omnichannel team within the Commercial dpt. In this new role, you'll mainly support the Group Manager in optimizing our Print operations and activating the Group's Channel Strategy, working closely with teams across several countries.You'll play a key role in improving collaboration, identifying efficiencies, and helping us bring structure and data-driven decision-making to two strategic areas of transformation.
What You'll Do:
Print Channel Optimization & Development
* Build a Group-wide roadmap to reduce print, paper, and postal costs while maintaining quality and consistency.
* Coordinate with country teams to develop shared best practices and supplier synergies.
* Monitor progress and report on cost-saving and efficiency initiatives.
* Support the group manager in the evolution of the magazines across countries
(Omni-)Channel Strategy Activation & Monitoring
* Activate and track the new Channel Strategy (finalized Q
* Turn strategic goals into practical action plans and measurable KPIs.
* Monitor the performance and ensure alignment across markets and channels.
Analysis & Reporting
* Conduct data analysis and benchmarking to identify improvement areas.
* Provide structured reporting and insights to the Group Manager and senior stakeholders.
What You Bring:
* 3-5 years of experience in operations, business/process analysis, or channel management, ideally in an international environment.
* Strong analytical mindset and attention to detail.
* Experience with print production, cost optimization, or omnichannel projects is a strong plus.
* Skilled in Excel and reporting tools.
* Fluent in English, Dutch or/and French; other languages are a plus.
* Autonomous, structured, and proactive — you thrive on turning strategy into action.
Why join us ?
* 5 good reasons to work at Testachats
* Discover our salary package
At Testachats we want to reflect the society of consumers we represent. Therefore we are an active promotor of diversity at all levels.
Comment ça se passe?
Premier contact téléphonique
avec le recruteur (ou réponse négative si votre profil ne correspond pas)
Entretiens
D'abord avec mon futur responsable direct en visio, ensuite avec le responsable de département et le HR Business Partner en nos bureaux
Questionnaires en ligne
(personnalité, motivation et raisonnement).
Leadership Assessment si gestion d'équipe.
Proposition salariale.
Contrat d'emploi.
Onboarding.
Félicitations