Job Title: IT Professional
We are looking for a skilled IT professional to join our team in Zaventem. You will provide technical support and assistance in building and maintaining Japanese customers' IT infrastructure and network systems.
Key Responsibilities:
* Support, maintain, and improve IT and network infrastructure (local/cloud)
* Provide remote and on-site technical support for Hardware, software, and network issues
* Communicate directly with customers and ensure excellent service delivery
* Assist in system deployment, upgrades, and new technology implementation
* Monitor performance, apply security measures, and conduct preventive maintenance
* Document procedures, configurations, and technical updates
* Support Sales and project teams with technical insights when needed
Required Skills and Qualifications:
* Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
* Around 3 years of experience in IT system administration or support (entry-level applicants also considered)
* Good understanding of Windows, Linux, Active Directory, and basic network concepts
* Experience with PC setup, software installation, and basic troubleshooting
* Experience with routers/switches (e.g., Cisco) is a plus
* Experience with Firewalls (e.g., FortiGate, Palo Alto) is a plus
* Cloud experience (AWS, Azure) is a plus
* Familiarity with server racks, cabling, and power setup is an advantage
* Proficient in English and Japanese
* Strong communication skills and willingness to learn
* Able to visit customer sites when needed
* Reside in Belgium
* Valid driver's license
Benefits:
* Competitive salary package
* Ongoing training and development opportunities
* Collaborative and dynamic work environment
Others:
Please note that this job requires flexibility and adaptability. We are looking for someone who can work well under pressure and prioritize tasks effectively.