Job Title: Client Service Specialist
Job Description
As a client service specialist, you will be the point of contact between our software users and our company. Your mission is to provide excellent support and help to our existing and potential customers, as well as our colleagues.
Required Skills and Qualifications
To be successful in this role, you will need:
* Fluency in English
* Strong IT and business knowledge
* Excellent communication and problem-solving skills
* A positive attitude and dynamism
* The ability to work autonomously and as part of a team
Benefits
We offer:
* Intensive functional training with a final certification
* Opportunities for professional growth and development
* A fun and exciting work environment
* Collaboration with internal teams such as consultants, sales, and developers
Others
Some of the responsibilities of this role include:
* Helping customers with their use of our software
* Solving functional problems by investigating and providing solutions
* Engaging with visitors and leads through live chat
* Ensuring customer satisfaction and improving their experience