Main Activities:
Generating reports from multiple systems and provide analysis on the data collected to support the communication within the business unit or to the stakeholders;
Editing presentations prepared by colleagues – editing and formatting for dissemination on the Web
Managing online libraries and archived ones on the collaborative platforms;
Setup of the platform content;
Transmission of information regarding the Platform’s functions and workflow to the members;
Facilitate cooperation between the members;
User information of new resources on specific topics;
Contributing to the implementation and setting up of communication;
Participate in events organisation;
Key responsibilities
Data extraction and reports generation
Creation of supporting documents to present the reports results
Support online community management,
Creating, editing and uploading of online contents, for the Commission social platform and newsletters;
Improve the readability and usability of the content
Editing and proofreading new content
Performing editorial quality checks
Keeping content up-to-date
Develop, adapt and disseminate content to fit the specific platforms and target audiences, with relevant linguistic adaptation;
Manage user accesses and monitor online discussion;
Provide user support;
Manage online collaborative tools;
Liaising with Consortium staff management, on-site staff and EU officials.
Profile
Good knowledge of digital environment
Experience in web content design and web editing.
Excellent copywriting skills.
Good knowledge of Microsoft Office Suite; particularly Excel and Word.
Knowledge of the Adobe suite (such as Illustrator, InDesign and Photoshop);
Experience in handling reporting tools such as Business Objects
Experience with Data Visualisation tools such as QlikView/QlikSense
Very good oral and written communication skills in English. Knowledge of additional languages is a plus;
Strong aptitude for team work and the capacity to work autonomously;
Strong analytical, problem solving and learning skills;
Excellent customer service skills;
Ability to deal with stress situations;
Meticulous attention to detail and accuracy;
General knowledge of EU institutions;
Able to work in an international and multicultural environment;
Desirable
Preferred academic background: communications, public relations, journalism and other related studies
At least 3 years of professional experience with tasks closely related to those described above
Experience working with a range of social media platforms;
Knowledge of/or experience in ITIL environment