COMPLIANCE REGULATORY MANAGER
REGULATORY COMPLIANCE DEPT
FIRSTBANK PR
Our Company
At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client's expectations.
A Brief Overview
Develop and execute FirstBank's Compliance Management System, with a primary focus on federal and local consumer protection laws and regulations. Ensure regulatory alignment across all business units and operational areas within the corporation, including Puerto Rico, the U.S. Virgin Islands, and Florida
What you'll do
· Lead and supervise the Legal Regulatory Unit Compliance Officers, including regional officers, ensuring consistent application of regulatory standards.
· Provide expert guidance and support to business and operational units on compliance with applicable laws and regulations.
· Oversee and monitor the implementation of regulatory requirements, manage consumer complaints, and support the procedure approval process across the organization.
· Collaborate with the Compliance & Regulatory Assessment Manager to execute compliance operations and action plans.
· Coordinate with the Regulatory Compliance Manager on regulatory examinations and internal audits.
· Manage and deliver the corporation's Compliance Training Programs, including reporting to senior management.
· Liaison with Internal Audit and the Compliance Testing Unit (CTU), ensuring timely resolution of compliance issues and effective action plans by business units.
· Manage and execute the Compliance Raining Programs for the Corporation, including training content review, coordination and reporting.
· Support the Compliance & Regulatory Assessment Manager in identifying opportunities to enhance the Compliance Management System, including Legal and Regulatory Compliance as well as Training components.
· Work with the Compliance & Regulatory Assessment Manager to manage examinations conducted by federal and local regulators, as well as internal audits.
· Provide support to the Risk Assessment and Monitoring Unit throughout monitoring reviews and the assessment process, delivers compliance recommendations, and actively takes part in discussing and resolving action plans for business units
· Prepare regulatory reports for management, including audit committee reports, compliance committee updates, task logs, scorecards, and any other necessary documentation. Assist Compliance Management with developing corporate reports for Federal Regulators, the FB Audit Committee, Vendor Management Committee, FB Compliance Committee, Risk Committees, and additional groups.
· Oversee compliance and policy reviews, including reporting and documentation.
When needed:
· Service as a member of the Regulatory Compliance Committee
· Participate in any special project assigned
· Develop and prepare all required metrics and reporting to improve internal processes.
· Perform other duties as assigned.
What You'll Need to Succeed
Bachelor's degree in business administration is required, Jurist-Doctor degree is preferred. The incumbent must have eight to ten years of experience in a compliance position in the Banking Industry; a regulatory agency or similar experience is required. Expertise and knowledge of banking operations and applicable regulations is required.
Competencies:
· Demonstrate capability to supervise, self-train, conduct research, monitor, update, and communicate compliance matters effectively.
· Prioritize tasks, manage deadlines, and coordinate resources effectively.
· Handle sensitive financial and personnel information responsibly.
· Strong written and verbal communication for reports, presentations, in Spanish and English.
· Ability to use Microsoft Office tools, banking software, data security protocols, and digital platforms.
· Respond to changing regulations, market conditions, and organizational needs.
· Understand and respond to internal and external client needs.
· Knowledge of laws, regulatory compliance and other financial regulations.
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