Context :
The organisation is seeking a trilingual Business Analyst with hands-on experience in microservices and API-driven ecosystems .
You will work in an Agile/Scrum team, collaborating closely with business stakeholders, product owners, ICT coordinators, and enterprise architects to support the evolution of mission-critical tools.
Role & Responsibilities :
Functional Analysis & User Stories
Analyse assigned tools and translate business needs into clear, structured user stories
Collaborate with key users to refine requirements and understand operational impacts
Process Adaptation & Implementation Follow-up
Analyse business process changes introduced by new tools or versions
Follow up on implementation in close collaboration with the Product Owner / Project Lead and ICT coordinator
Microservices & API Contributions
Maintain and update functional and business artefacts, including: Information models, User stories, Process flows
Contribute to the evolution and integration of multiple tools based on microservices and API chains
Collaborate with enterprise architects and other analysts to ensure alignment with the overall roadmap and future IT landscape
Proactively propose roadmap improvements based on business insights
Cross-team Collaboration
Strengthen functional and process integration across multiple tools and microservices
Work closely with analysts from parallel projects to ensure coherent and integrated toolchains
Quality, Security & Compliance
Operate in a highly regulated environment governed by strict standards, including: ISO 9001 (Quality), EN 50.128 (Railway signalling), ISO 27001 / NIS (Security)
Ensure accuracy, traceability, and compliance of all documentation
Technical Skills & Requirements
Languages : Trilingual (Fluent Dutch, Fluent English with B2 in French)
Core Competencies
Minimum 2 years experience as a Business Analyst
Minimum 2 years experience in Functional Analysis
Experience with:
Jira, Confluence, Miro
Figma
Balsamiq (at least one project)
Enterprise Architect (at least one project)
Knowledge of:
BPMN, UML
APIs, data flows, Swagger (at least one project)
Java / Angular / microservices environments (as an analyst)
Understanding of EN 50.128 and ISO 9001 standards
Business Analysis certification (or equivalent) is a plus