CTG IT Solutions is currently looking for a User experience Expert within the European Institutions in Luxembourg.
As a User experience Expert, you will contribute to the redesign and evolution of critical information systems within a major international environment.
You will take part in the continued development of strategic Oracle/Java platforms ensuring that sensitive information and processes are properly managed, secured, and aligned with regulatory obligations.
You will act as a key interface between business stakeholders, technical teams and project management, ensuring that user needs are understood, formalised, validated and translated into functional specifications and prototypes.
Your responsabilities
Business & functional analysis:
Perform enterprise analysis to align project objectives with the organisation's strategic IT landscape.
Collect, structure and trace business and information requirements through documentation review and stakeholder interviews.
Produce detailed functional specifications, use cases, requirements models and architecture inputs.
Conduct business cases, impact analyses, and interoperability studies.
User-centred design & UX contribution:
Propose, design and validate mock-ups aligned with identified business processes and risks.
Facilitate workshops, design sprints, participatory design and conversational design sessions.
Prepare and run user research (qualitative & quantitative) to shape product evolution.
Project coordination & support:
Assist project managers in preparing vision documents and structuring documentation.
Participate in user groups and steering committees; produce meeting minutes.
Act as backup Project Manager for small projects.
Evaluate solutions against business objectives and support acceptance phases.
Your profile
Education & certifications:
Bachelor's or Master's degree in Computer Science and 15 years of experience.
Mandatory certifications: User centred design and Usability and accessibility standards.
Optional certifications: Participatory design (design sprints, visual conversation), Agile and Research techniques.
Key skills:
Excellent command of requirements elicitation, functional modelling, UML, data modelling and DWH environments.
Strong experience with Oracle, SQL, PL/SQL, UML, Agile and RUP methods.
Ability to deliver high-quality documentation, manage workshops, and present to technical and non-technical audiences.
Proven capacity to integrate into international teams and handle large, multi-project environments.
Our offer
An attractive salary package with or without a company car
5 additional vacation days each year
A dedicated training program with personal development plans
Extra-legal advantages (IT material, banks, ...)
Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...