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Program manager (market rollout and adoption lead)

Laeken
Sd Worx
Publiée le Publiée il y a 12 h
Description de l'offre

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?


About the role:

Enable market success of transversal offerings by owning the rollout, adoption and governance across our transversal assets

We are now moving beyond the era of siloed market capabilities into the era of shared assets. At SD Worx, we believe the next leap in HR platform scale won’t come from rebuilding per market, but from industrializing delivery and adoption of our common portals, integration layer, workforce management solution, data insights, and HCM offerings, … across 25+ markets. To achieve our strategic ambition, we developed a digital strategy where reusing software assets across markets plays a pivotal role.

To achieve our ambition, we are seeking a Market Rollout & Adoption Lead to own the rollout of transversal offerings and ensure that our markets adopt the shared assets that support these solutions. This role defines the “how” of adopting shared assets. Connecting asset roadmaps to market realities, standardizing onboarding processes and leveraging the right governance with as outcome: scale and predictable rollouts. This is a high-leverage role at the heart of our digital strategy, operating at the intersection of Products & Technology, Markets, Operations and Strategy.

Your Mission

You will lead the rollout and adoption of transversal assets:

· Align: Connect people, goals and roadmaps into coherent and fit for market rollout plans.

· Augment: Continuously improve rollout approaches with the different teams across the organization to industrialize the approach

· Govern: Establish efficient delivery governance

Key Impact Areas

1. Coordinate market adoption and rollout of a transversal offering:

1. Coordinate the adoption of transversal offerings within a market (until scaling or full migration) and eliminate structural and operational barriers.

2. Convert market feedback (including challenges, requirements, and opportunities) into either transversal asset roadmap items or structural improvements across Products & Technology, Operations and supporting teams.

3. Promote change by facilitating collaboration: gathering key stakeholders, aligning their viewpoints, and ensuring everyone works toward a unified goal. Coordinate the implementation of cross-functional solutions within the market by eliminating structural and operational barriers.

2. Industrialize Product onboarding

1. Industrialize, streamline, and drive continuous improvement of the onboarding approach of transversal assets across the different teams in SD Worx.

2. Reduce onboarding effort, setup time and market-specific rework.

3. Enable Product delivery:

1. Define and manage the critical path per market rollout, identifying dependencies, risk and sequence throughout the project.

2. Captures market requests for product development.

4. Manage and improve digital delivery governance

1. Lead the delivery governance team focused on: risk tracking, milestone gates, and steering committees.

2. Prepare and host steering committees using best practices like decision framing, escalation triggers, ...

3. Contribute and connect the transversal rollout status with the company wide governance and prioritization structures (Digital Office).

Success Metrics

* On-time milestone achievement and proactive risk mitigation.

* Standardized onboarding reducing setup time.

* High adoption rates in prioritized markets, measured by asset utilization and local PM feedback.

What You Bring

· Experience: 5+ years in delivery management, program management, rollout/adoption leadership, or product operations—ideally in SaaS/HR/tech with cross-market or multi-department deployments.

· Proven transformational leadership: Led large-scale change initiatives, post-acquisition integrations, or standardization programs that delivered measurable adoption and efficiency gains (e.g., merging siloed capabilities into shared platforms).

· Hands-on experience with delivery governance (risk/milestones/steercos) and standardizing onboarding or change initiatives across distributed teams/markets. Strong ability to define critical paths and manage cross team / asset dependencies.

· Leadership Style: Collaborative, empathetic, and "servant-leader" oriented. You facilitate and bring change through influence and value creation, not command-and-control.

Why Join SD Worx?

Make the difference in the heart of SD Worx’ strategy: You will lead and change the way of working around shared assets within SD Worx. You’ll work with different departments and engage in discussions with managing directors (markets) and C-level.

What do we have to offer?

* A dynamic environment: flexible working hours and working from home

* Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

* Free language courses (during your working hours)

* Referral program

* Learning opportunities: through an individual development plan and professional training

* Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

As this is an international role open in multiple countries, the full benefits package depends on the specific location. Feel free to ask our Recruiters for more details!

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.

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