Nexeo is looking for a Senior Business Analyst – Cash ManagementMission Context: Support the Payments Tribe in transforming business challenges into scalable, user-centric payment solutions. Contribute to initiatives aimed at improving payment flows, increasing transparency, and reducing exceptions.Key Responsibilities:Lead business analysis for payment initiatives, including automation of exception handling (SWIFT Case Manager, ISO20022, Smart Routing, AI tools)Analyse service requests and recurring issues to identify pain points and propose process improvementsCollaborate with stakeholders across countries to document requirements and ensure alignment across squadsTranslate business needs into clear, actionable requirements and track KPIs for payment performanceSupport end-to-end feature delivery, including planning, coordination, and reportingRequirements:10+ years of experience in payments, investigations, or related operationsStrong background in business analysis, process workflows, and requirements managementProficient in MS Office, with understanding of IT systems and testingKnowledge of Agile methodology is a plusLanguages: French & English (strong), Dutch (nice to have)Soft Skills:Analytical, structured, and solution-orientedClient-focused with excellent communication skillsAbility to work autonomously and manage stakeholdersResults-driven with international payments experience