Drink More Water, together we grow.
Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can't wait to take this journey to the next level – together with you
Become part of our Store in…
* Parttime 30 hours
Your Responsibilities At Waterdrop
* Provide excellent customer service and surpass customer expectations at every opportunity
* Identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits
* Take every opportunity to capture customer data in order to expand our database and customer loyalty.
* Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
* Deliver product excellence by maximising product knowledge with relevant recommendations.
* Attend and participate in store meetings and training sessions as required by your manager.
* Ensure that good communication with your colleagues is maintained
* Have a positive attitude with the team and customers and be open to constructive feedback.
* Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping
* Follow policies and procedures to maintain the security of stock, customer records and cash handling.
* Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.
* Be aware of Health & Safety requirements in the store.
What You Bring To The Table
* Be approachable and available to assist our customers with their shopping experiences.
* Enthusiasm and commitment to always provide excellent customer service.
* Willing to adapt and take on new challenges.
* Strong selling skills.
* Always presents a professional image.
* Ability to multitask.
* The ability to maintain professionalism under all circumstances.
* Works effectively and efficiently alone and in the team.
* Prepared to go the extra mile when needed.
* Good interpersonal and communication skills.
* Demonstrate retail sales experience in a customer focused environment
What We Offer You
* An ambitious and international team with whom fun is by no means neglected.
* Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
* Discount on-and offline on your waterdrop purchases and many free merchandising items.
* Legendary team events and qualified training.
* Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.