PJoin to apply for the strongService Delivery Manager /strong role at strongSopra Steria /strong. /p pGet AI-powered advice on this job and more exclusive features. /p h3Company Description /h3 pSopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. With more than 56,000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. We are committed to innovation, collaboration, and delivering value in business development. Let’s shape the world together. /p h3Job Description /h3 pThe role involves overseeing and delivering IT services aligned with business needs, requiring fluent communication with stakeholders and proficiency with tools like ServiceNow, 4Me, or BMC Remedy. Familiarity with frameworks like ITIL for service quality, incident management, and process optimization is essential. Key responsibilities include managing service desks and implementing continuous improvement strategies to ensure high standards and alignment with business goals. /p pKnowledge of .NET by Microsoft is required, supporting cross-platform development with languages such as C#. The role also involves being the primary contact and lead in the service team, providing exceptional customer experiences, proactive communication, resource management, and ensuring client satisfaction through digital transformation initiatives. /p h3Qualifications /h3 ul liExperience in project and/or service management within an IT environment /li liTechnical insight into leading development in .NET /li liExperience setting up application lifecycle management /li liExperience in presales and sales activities /li liPeople management and strong communication skills /li liBachelor’s degree in computer science or relevant field /li liLanguages: English and Dutch or French /li /ul h3What We Can Offer You /h3 pExtensive career development opportunities, both local and international, through the Sopra Steria Academy. Join a dynamic team that values genuine connections, flexibility, and continuous learning, working on impactful projects using AI, Cloud, and Security principles across various platforms. /p h3Additional Information /h3 pOur employees are known for making bold choices and delivering results. We offer a comprehensive benefits package, including mobility options, insurance, meal vouchers, eco-cheques, and more. We foster an inclusive, respectful work environment and aim to build high-functioning teams that inspire excellence. /p pInterested in this opportunity? We look forward to your application! /p #J-18808-Ljbffr