About the Company
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Responsibilities
* Supervise and coordinate the daily activities of warehouse associates, including picking, packing, shipping, receiving, and inventory control.
* Monitor and optimize warehouse processes to improve efficiency, reduce costs, and enhance overall productivity.
* Ensure accurate inventory management through regular cycle counts, discrepancy resolution, and adherence to company procedures.
* Train, mentor, and evaluate warehouse staff, fostering a positive and productive work environment.
* Maintain a safe working environment by enforcing company safety policies and procedures, conducting regular safety audits, and addressing potential hazards.
* Collaborate with other departments (e.g., logistics, customer service) to ensure smooth operations and timely order fulfillment.
* Prepare and analyze daily, weekly, and monthly reports on warehouse performance, identifying areas for improvement and implementing corrective actions.
* Operate and oversee the use of warehouse equipment such as forklifts, pallet jacks, and scanners, ensuring proper maintenance and adherence to safety protocols.
* Resolve operational issues and employee conflicts in a timely and effective manner.
* Contribute to the continuous improvement of warehouse operations and processes.
At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.