This position works in close collaboration with the Commercial Sales team, as well as with other internal and external stakeholders in our supply chain. Reporting to Supply Chain Manager.
Client Details
is a multinational manufacturer of chemicals.
Description
* Point of contact for the customer - responding to requests, solving issues and ensuring a great customer experience
* Managing the entire sales order process operations for EMEA region - handling the entire cycle including organizing transport and logistical aspects, liaising between different departments, service providers and providing on-time information to customer
* Ensuring that all the movements from the Production and Storage sites are made with correct documentation and declarations, particularly for hazardous goods
* Liasing with Sales, Product marketing and Supply Chain departments to align on terms and conditions, product availability, prices, credit limits, payment terms etc.
* Processing documentation requests (questionnaires, certifications, SDS and technical product information;) after sales
Profile
* Experience in Customer Service with strong background of Logistics
* Bachelor Degree in Business Administration/Logistics/Sales/Marketing
* A professional and friendly provider of services for our customers, someone with great listening skills, a problem-solving attitude and the ability to adapt in an international, multicultural environment.
* Excellent and efficient communicator
* hands -on, result driven, customer focused, and with competencies in prioritisation, attention to details, managing deadlines and planning;
* Someone who meticulously maintains records to comply with internal and external procedures and policies.
* A higher education degree and IT literacy (Office, SAP).
* A can-do attitude is an important asset to take up additional responsibilities and to develop your skills. 'No day in the office is the same'
Job Offer
Our client offers you a job where you will get cross-functional learning and development opportunities in a dynamic and fast-paced work environment with an attractive and competitive salary and benefits package.