Make your mark for patients
We are looking for a Digital Technology Service Delivery Engagement Lead who is collaborative, strategic, and tech-savvy to join us in our Digital Technology Patient Impact team, based in our HQ office in Anderlecht, Belgium.
About the role
You will be working in a team that partners globally with our patient impact units to shape and deliver impactful digital technology solutions. Your work will enable our healthcare engagement teams across Europe and Intercontinental regions to drive better outcomes for patients through innovative, secure, and compliant digital tools.
Who you’ll work with
You will be working in a cross-functional team that closely collaborates with local and regional stakeholders across 36 countries, as well as internal technology, data, and business functions. Together, you’ll co-create the digital roadmap that supports our company’s commercial and patient-focused ambitions.
What you’ll do
1. Partner with affiliates to align global and local digital roadmaps
2. Guide stakeholders on compliant and secure use of digital systems
3. Deliver end-to-end projects from design to deployment
4. Oversee vendors and resources across digital initiatives
5. Translate business needs into scalable technical solutions
6. Drive digital adoption and champion change management
Interested? For this role we’re looking for the following education, experience and skills
7. Master’s degree in a relevant field (technology, business, or life sciences)
8. Minimum 6 years of experience managing complex digital or IT projects end-to-end
9. Strong background in stakeholder engagement and change management
10. Familiarity with customer engagement platforms and data infrastructure
11. Strong understanding of pharmaceutical industry operations and compliance
12. Excellent communication skills and ability to influence across cultures and levels
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!