Director, Sales Excellence, EMEA page is loadedDirector, Sales Excellence, EMEAApply locations Mechelen, Belgium Addlestone, United Kingdom time type Full time posted on Posted Yesterday job requisition id R-621655Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.The Opportunity.Are you a strategic leader passionate about driving sales excellence? Do you thrive in empowering sales teams with the skills, processes, and tools to achieve peak performance?As the Director, Sales Excellence - EMEA, you will shape and execute sales excellence strategies to optimize productivity and efficiency across the region. Leading the regional sales manager network, you will foster collaboration, drive sales KPIs, and implement best practices. You will work closely with EMEA Sales Leaders, Marketing, Global Sales Excellence, and Regional Directors to align sales strategies and methodologies while ensuring the seamless adoption of CRM tools and sales frameworks.The Sales Excellence Director is accountable for ensuring Cochlear’s sales methodologies and the Salesforce.com CRM (Customer Relationship Management) system are fully embraced and integrated into the daily activities of the EMEA customer facing teams. Additionally, the role includes the development, deployment, and reinforcement of the new field force induction process across the EMEA region.Location: Weston Europe, preferably BelgiumKey ResponsibilitiesChampion Field Force Induction & Sales TrainingDesign and implement regional sales training programs aligned with global strategies.Oversee the onboarding of customer-facing teams, ensuring rapid competency development.Embed sales methodologies into field-facing activities to drive success.Partner with global and regional stakeholders to deliver impactful training materials.Facilitate best practice sharing and continuous improvement initiatives.Lead CRM & Salesforce.com AdoptionEstablish a shared vision for CRM tools to enhance sales efficiency.Drive Salesforce.com adoption across EMEA, ensuring integration into daily sales operations.Collaborate with Sales and Marketing leaders to define CRM KPIs and training plans.Develop CRM reporting and analytics to support strategic decision-making.Monitor compliance and optimize CRM processes across the region.Optimize Sales Effectiveness & Product LaunchesOversee the development and execution of sales plays and enablement tools.Align sales teams with marketing strategies to maximize customer engagement.Provide insights on product launch strategies and sales effectiveness.Organize sales leadership meetings to strengthen collaboration and synergies.Ensure sales enablement tools support successful product launches.Build Data-Driven Sales Analytics CapabilitiesDevelop robust reporting dashboards for sales and key account performance.Leverage CRM data to improve segmentation, targeting, and sales insights.Use business analytics to inform commercial decision-making and resource allocation.Regularly assess and report on Salesforce.com usage and effectiveness.Regional Sales Excellence LeadershipLead and develop a high-performing EMEA Regional Sales Excellence team.Drive alignment between regional and global sales excellence strategies.Establish and manage KPIs for sales excellence programs.Support cross-functional collaboration for sales improvement initiatives.Travel up to 30% for field coaching and stakeholder engagement.What We’re Looking For. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:Essential Requirements:Degree in marketing, business, or related technology field.5+ years of sales experience in medical devices, pharmaceuticals, or technology.3+ years in senior sales management, product management, or business leadership.Expertise in sales processes, CRM tools, and analytics (Salesforce.com preferred).Strong leadership, communication, and problem-solving skills.Desirable.Postgraduate degree in marketing or business.Experience in Asia-Pacific or EMEA B2B/B2C sales environments.Familiarity with Miller Heiman or equivalent sales methodologies.Previous experience in adult training within a commercial setting.Region-specific Requirements:Flexible working hours to address time differences across the region.Ability and willingness to travel locally and internationallyWhat we offerAn attractive remuneration package and flexible extra-legal benefitsAn extensive onboarding and training programAn enjoyable work environment with attention to life-work balance and homeworkingA stimulating environment with growth opportunities and opportunity to meet multi-disciplinary colleagues across the globeThis is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. Be part of something purposeful and APPLY now by clicking on the link below and see your career grow!Cochlear SummaryCochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha).Equal opportunitiesCochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.Welcome!Our growth is creating great opportunities!Our team is expanding and we want to hire the most talented people we can. Continued success depends on it. So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!We're the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives.Our MissionWe help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.
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