We are looking for a Risk Analyst Lead who will be responsible for leading and supervising risk operations, protecting the business through continuous betting activity monitoring, exposure management, and identification of operational risks. This professional will focus on platform integrity, fraud prevention, and compliance with SPA (Secretariat of Prizes and Betting) regulatory requirements, ensuring compliance within the online casino and sportsbook environment.
KEY RESPONSIBILITIES
* Betting Integrity & Fraud Detection
* Team Supervision: Lead and train risk analysts in identifying and investigating fraudulent activities.
* Fraud Strategy: Develop and implement strategies to detect fraudulent gaming behavior and illicit activities, including bonus abuse and money laundering.
* Real-Time Monitoring: Oversee continuous monitoring of betting feeds, platform alerts, and sportsbook betting patterns for signs of manipulation, match-fixing, or arbitrage.
* Operational Controls: Ensure the execution of controls to prevent operational issues and maintain compliance with SPA guidelines, aligned with corporate and regulatory Compliance standards.
* Investigation & Anomaly Analysis: Analyze large volumes of behavioral, transactional, and gaming data to detect anomalies and identify potential fraud networks; review accounts flagged by automated rules to distinguish fraudulent behavior from VIP customer activity.
* Compliance & Regulatory Interaction
* Financial Intelligence: Conduct enhanced background checks and work closely with the Compliance team to analyze suspicious financial transactions, ensuring operational integrity and proper reporting to COAF and the Secretariat of Prizes and Betting when applicable.
* KYC & Verification: Perform manual verification of payments, gaming activities, and Know Your Customer (KYC) documentation, including CPF validation.
* Legal & Audit Support: Provide documentation and evidence to support legal investigations or disputes while maintaining audit trails for regulatory reviews.
* Responsible Gaming: Support the identification of players who may require assistance in accordance with responsible gaming regulations in Brazil.
* Exposure & Risk Management
* Exposure Management: Monitor and manage betting limits and liabilities to mitigate financial risk.
* Internal Controls: Implement and improve protocols for player limit management and risk-based account restrictions.
* Cross-Functional Collaboration: Work closely with Compliance, AML, Finance, and Customer Support teams.
* Incident Response Protocols: Lead incident response during critical fraud or risk events, coordinating immediate actions with Compliance, Operations, and Customer Support teams; establish escalation protocols for high-risk situations and conduct post-incident reviews to identify root causes and implement preventive improvements.
* Continuous Improvement
* Product Interaction: Collaborate with Product and Operations teams whenever technical changes directly impact betting integrity or regulatory risk.
* Process Optimization: Recommend updates to risk tools and controls to improve detection speed and operational effectiveness.
MUST HAVE
* Proven experience in online casino operations, sportsbook operations, and operational risk management.
* Strong understanding of the Brazilian betting market, including SPA (Secretariat of Prizes and Betting) regulations and COAF requirements.
* Strong technical knowledge of betting risk vectors, advanced Excel skills for risk analysis and reporting, and experience with data management tools.
* High attention to detail, analytical mindset, and ability to make decisions under pressure.
* Excellent communication skills with both technical and non-technical stakeholders.
* Proactive profile with a strong sense of ownership.
* Advanced or fluent English for daily interaction with international providers and global teams.