#HumanizingTechnology
ABOUT SEIDOR
At SEIDOR, we help drive the transformation and competitiveness of our clients through technology and innovation, always focusing on the value of the human side and being committed to talent and sustainable development.
We are a diverse and inclusive organization that believes in equal opportunities. We already have over 8,000 professionals in 45 countries across Europe, Latin America, the United States, the Middle East, Africa, and Asia.
Here, you can develop and grow both professionally and personally from day one, with the support of a great team that shares human values.
We carry out projects with a positive impact at both national and international levels, serving clients from different industries and collaborating closely with the leading technology providers (such as SAP, Microsoft, Salesforce, IBM, Google, AWS, Cisco, Adobe). We are one of the most recognized and awarded companies by our partners.
We are committed to sustainability and promote ESG (Environmental, Social, and Governance) criteria to achieve sustainable development. We have reduced and offset our carbon footprint, becoming a net-zero company.
At SEIDOR, we believe that to address the challenges of the digital world and the new hurdles that arise, we must have the best allies, market-leading technologies, and, above all, the best people.
Will you join us in humanizing technology?
ABOUT THE JOB
We are a large company with a start-up spirit. We organize ourselves into expert knowledge Units that collaborate with each other.
That's why we are looking for curious individuals who are motivated by challenges and eager to grow personally and professionally, to join our team and make a positive impact on the world through technology.
ARE YOU UP FOR THE CHALLENGE?
We want you to be a part of our team, from Brussels, as a Web Content Management System Specialist.
WHAT WILL YOU DO IN YOUR DAY-TO-DAY?
* CMS and LMS Maintenance & Support: Support daily operations in the EEAS CMS Drupal platform, ensuring that the existing training catalog is up-to-date. Communicate new offerings through news articles, banners, and newsletters for LMS platforms.
* Training Content Management: Support the EU-Learn and L&D Moodle LMS platforms by editing and creating training content, including courses and Learning Paths based on the Training Maps requested by the business.
* E-learning Design & Creation: Design and create engaging e-learning solutions by combining different media formats (SCORM, MP4, PDF, PowerPoint presentations) for publication on both the EU Learn and L&D platforms.
* Target Group Design: Prepare target groups for training courses based on the Training Maps provided by Course Managers, ensuring the correct audience is targeted for each training.
* Audio-Video Support: Provide support for audio-video recordings and post-production, including closed captioning preparation, ensuring accessibility for staff with hearing impairments.
* Multilingual Support: Assist in the manual and automated translation of content, particularly for multilingual products using .xliff content (XML format).
* Second Line Support: Provide second-line support for LMS and CMS tools, working closely with the first line IT Helpdesk and platform administrators.
* Technical Improvement Contributions: Participate in regular meetings with platform administrators to provide input on ongoing issues and suggest potential improvements.
* Documentation and Knowledge Base Maintenance: Maintain comprehensive documentation using OpenText or similar tools, ensuring all CMS and LMS processes are up to date. Edit and create new Knowledge Base articles for both technical teams and end-users.
* Metrics and Reporting: Support the preparation of Learning and Development metrics related to the training programs offered, providing insights into participation and success rates.
* General L&D Support: Assist with any other activities carried out by the L&D team.
WHAT DO WE EXPECT FROM YOU?
* Experience in LMS: At least three years of experience working with LMS systems, with a solid understanding of roles (editor, course manager, end-user) and workflows in these platforms.
* CMS Experience: Proven experience with CMS platforms, particularly Drupal, and a strong understanding of various roles within these systems.
* Technical Skills: Solid knowledge of HTML5, CSS, and PHP in a LAMP stack. Proficiency in front end JavaScript for web applications, specifically for Mozilla Firefox and Google Chrome.
* E-Learning Tools: Extensive experience with e-learning creation tools such as Articulate 360 (or similar) and graphic design tools from the Adobe Creative Suite.
* Translation Experience: Experience working with .xliff content (XML format) for translation and localization of e-learning content.
* Communication Skills: Excellent written and oral communication skills, with experience in presenting and promoting e-learning projects to both technical and non-technical stakeholders.
* Project Management Tools: Proficiency in project management tools such as MS Project, ServiceNow, or similar, and strong command of Microsoft Office tools (Word, Excel, PowerPoint, OneNote).
* Problem-Solving Mindset: Ability to provide practical solutions to challenges encountered in the CMS and LMS platforms and maintain flexibility in meeting client needs.
* Resilience & Organization: Ability to manage high-pressure situations, deliver quality work in a structured way, and maintain productivity in a dynamic environment.
* Ability to understand, speak and write English (C1 level).
WHAT WILL YOU FIND AT SEIDOR?
* A diverse team. We respect the differences that make us more human.
* We work as a team and learn from each other.
* Flexibility and work-life balance. Remote working is in our DNA. We promote flexible working hours and offer shorter working day every Friday, as well as in the months of July and August.
* Continuous learning. Language courses, technical training, certifications, and more.
* Personalized career development, allowing you to decide where you want to go.
* Autonomy and the opportunity to suggest and promote new opportunities.
* Flexible compensation program. Childcare vouchers, restaurant benefits, transportation, and health insurance.
* Exclusive discounts and special conditions on technology, leisure, travel, and more.
* You can be part of charitable and environmentally related initiatives.
* If you have international interests, we are present in 45 countries.
Join our team and help us humanize the world through technology!
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