Job Description
We are seeking a highly skilled and experienced IT support specialist to join our team in a high-security environment. This full-time role requires expertise in software deployment, application support, containerized systems, and IT service management.
Candidates must hold a valid security clearance at the "Secret" level.
Key Responsibilities
* Software Deployment and Configuration:
o Set up and maintain build and deployment pipelines (e.g. Jenkins, GitLab)
o Manage release/change processes and application configurations
o Integrate and configure both Windows and Linux-based applications
o Ensure deployment prerequisites are met and fallback plans are in place
* Application Support and Maintenance:
o Monitor and tune performance of operational systems and services
o Provide first- and second-line support, troubleshoot issues using diagnostic tools
o Maintain up-to-date backup and recovery procedures
o Log and document activities and technical results
* Additional Contributions:
o Collaborate on technical reviews and documentation
o Deliver consistent, adaptable support across a secure infrastructure
Requirements
* Education and Experience:
o Higher vocational training in computer science + 3 years' experience OR Secondary education + 5 years' relevant experience
* Technical Skills:
o System administration for Windows and Linux (vSphere, Active Directory)
o Experience with Kubernetes, Docker, and containerized deployments
o Familiarity with deployment pipelines and testing frameworks
o Proficient in Microsoft SQL Server and web-based applications
o Understanding of DNS, Active Directory access control, interoperability standards
o IT service management experience
o Excellent written English for clear technical documentation
* Desirable Experience:
o Experience with SitaWare C2, server clustering, military/defense systems
o Knowledge of security assurance and military data exchange standards
o Familiarity with Azure, AWS, Google Cloud
o Certifications in relevant technologies (e.g. Microsoft, Linux, cloud platforms)