Job Description
The Senior Functional Consultant will join one of the Project Teams responsible for the successful and timely implementation of the UMAX solution at our customers' premises in Europe. The role is based in Ghent and requires relevant ERP implementation experience.
Responsibilities
Act as the link between Business and IT.
Manage customer expectations and translate business and functional requirements into application solutions.
Attend workshops and meetings with the customer onsite.
Follow up on testing and guarantee quality of the solution.
Contribute to the evolution of the Itineris standard UMAX solution.
Take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers).
Collaborate closely with the Project Manager and Service Delivery Consultants.
Participate in project progress meetings and proactively identify risk areas.
Apply expertise to deliver high quality consulting services to new and existing customers.
Continuously develop and extend knowledge within the Utility market and transfer knowledge to other colleagues.
Qualifications
Strong analytical skills (master’s degree or equivalent through experience).
At least 5-8 years’ experience as a Functional Consultant in large, complex ERP/CRM project implementations.
Expert in identifying business requirements and has an excellent understanding of customers’ business processes.
Experience with Microsoft Dynamics 365 is a plus.
Knowledge of PowerApps, Common Data Services, Project Automate and MS Forms Pro is a plus.
Eager to learn about the Utility market and typical business processes.
Excellent oral and written communication skills in Dutch and English.
Willing to travel depending on the project implementation phase to the client.
Dynamic team player with a true problem solving mentality.
Hands‑on, likes to take initiatives and driven by quality.
100% customer oriented and adapts swiftly to fast‑paced and quickly changing environments.
Benefits
A fast‑growing and international environment with offices in Ghent, Atlanta and London.
Working with future‑ready water and energy companies and building valuable utility expertise.
Internal mobility, developing your career through educational programmes and growth paths.
An entrepreneurial mindset where you have a direct impact on our growth journey.
An open environment where we understand the importance of taking a break to recharge and achieve the best results. We celebrate milestones, both big and small.
Onboarding, learning and buddy programmes to get you ready for a smooth start.
A flexible and inclusive working environment – hybrid working options to suit your needs.
Competitive perks and benefits to help you reach your full potential.
Fun moments with an eye for sports, celebration and wellbeing, important for maintaining a healthy work‑life balance.
#J-18808-Ljbffr