Position Summary
As a Field Engineer, you will act as a key technical member to support our clients in Benelux region. You will be responsible for Vision systems working on 2D and 3D applications where you will support the application implementation. Your role will focus on ensuring the project success and customer satisfaction. You will collaborate closely with local teams as well as colleagues at our headquarters to resolve complex technical challenges and continuously improve service quality.
This is a field role: you will be based in our office in Belgium or the Netherlands, with frequent travel to clients (typically 3 days per week, depending on requests).
What will be your responsibilities?
* Provide on-site technical support and troubleshooting
* Conduct proof-of-concept tests and technical demonstrations
* Install and configure systems after sales
* Train customers on product use and best practices
* Support sales with technical expertise
* Ensure successful implementation and follow-up
* Build and maintain strong customer relationships
What do we require?
* Minimum Bachelor's degree in an Engineering-related field (or equivalent)
* Valid driving license and willingness to travel
* Based in the Netherlands or Belgium (ideally close to the border)
* Fluency in Dutch (native level) and a high level of English (business proficiency)
* Strong communication skills and technical affinity
What do we offer?
* Extensive product training at our headquarters in Belgium
* Competitive salary and bonus system
* Company car and fuel card, laptop
* Fast-paced environment with a strong "promoting from within" culture
* International environment with open communication and continuous learning opportunities