Date: Feb 4, 2026
Location:
San Juan, PR
Company: Popular
Workplace Type: On-site
Sr Account Executive | (Corporate Benefits Programs)
Job Type
Full Time - Exempt
General Description
Lead the strategic design, implementation, and governance of Popular's Corporate Benefits Programs, including health, welfare and wellness offerings. This role serves as a subject-matter expert and strategic advisor, ensuring benefits programs are competitive, compliant, financially sustainable, and aligned with organizational objectives.
The position manages benefits strategy for a large, complex, and predominantly self-insured employee population, providing executive-level insights, vendor oversight, and data-driven recommendations that directly impact employee experience, cost management, and long-term organizational performance.
Essential Duties And Responsibilities
Benefits Strategy & Program Management
Design, implement, and manage comprehensive corporate benefits programs, including medical, dental, vision, life insurance, disability, wellness, and ancillary offerings.
Ensure benefits strategies align with business objectives, talent attraction and retention goals, and overall total rewards philosophy.
Benchmark benefits programs against market and industry standards to maintain a competitive and sustainable benefits portfolio.
Open Enrollment & Employee Engagement
Lead the strategic planning and execution of annual Open Enrollments for a population of approximately 9,000 employees.
Develop and oversee clear, effective, and compliant employee communications to support informed benefits decision-making.
Partner with internal stakeholders to support onboarding, life events, and ongoing employee benefits education.
Compliance, Risk & Governance
Provide strategic oversight to ensure compliance with applicable federal, state, and local regulations, including ERISA, ACA, COBRA, and HIPAA.
Monitor legislative and regulatory developments and assess their operational and financial impact on benefits programs.
Partner with Legal, Compliance, and internal governance teams to mitigate regulatory, financial, and operational risk.
Vendor & Financial Management
Lead vendor strategy, including RFP processes, contract negotiations, renewals, and ongoing relationship management with carriers, third-party administrators and consultants.
Negotiate multi-year agreements to optimize cost, service quality, and financial predictability.
Evaluate vendor performance through scorecards, service-level reviews, and issue escalation management.
Data Analytics & Executive Reporting
Analyze claims experience, utilization trends, and cost drivers to identify opportunities for cost containment and program optimization.
Develop executive-level dashboards and reports for senior leadership, highlighting trends, risks, opportunities, and return on investment (ROI).
Provide data-driven recommendations to support strategic decision-making and long-term benefits planning.
Stay up to date on benefits market and legislative updates.
Education
Bachelor's Degree in Business Administration, Human Resources or Health related field.
Puerto Rico Insurance Commissioner license, preferred.
Experience
Minimum of seven (7) years of progressive experience managing corporate benefits programs within large, complex organizations.
Additional Requirements
Deep expertise in self-insured benefits plan design, administration, and regulatory compliance.
Demonstrated strength in vendor negotiations, financial analysis, and executive-level reporting.
Strong project management, analytical, and strategic problem-solving skills.
Fully bilingual (Spanish and English), with excellent written and verbal communication skills.
Advanced proficiency in Microsoft Excel, PowerPoint, and data visualization tools; experience with executive dashboards preferred.
Health Management or Consulting experience.
Addresses complex challenges, able to multi-task, prioritize and organize work with attention to detail in an aggressive deadline-oriented environment
Innovative, creative problem solver with an eye for detail and accuracy
Ability to work under pressure
Excellent interpersonal and teamwork skills
Region Locations
Popular Center Building
San Juan, PR
Work Schedule
Hybrid work schedule
Monday to Friday- 8:00 am to 5:00 pm
Flexibility to work non-business hours, holidays, and weekend when needed
Values
Passion for People
Succeed Together
Own Every Moment
Build the Future
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
About Us
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
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