Customer Service Representative
La Louvière | Customer Service Representative | Engels - Duits | 3200 € - 4000 € bruto | Telewerken
Over de organisatie
This company based in La Louvière is specialised in the manufacture of products for the automotive industry.
Jouw nieuwe functie
As a Customer Service Representative, you will be responsible for the complete management of your customer portfolio. You will manage the encoding in SAP, the follow-up of shipments, invoicing and complaints. You will be responsible for the follow-up of customer accounts and payments (reminder letters, etc.). You will be in charge for the follow-up of the objectives and schedules for the realization of the projects/tasks assigned to you, together with your direct manager. You scrupulously respect the assigned deadlines and apply the objectives of the commercial policy. You will ensure a rigorous follow-up of the schedules and inform your manager of the various events and incidents that may have an impact on the results. You will be responsible for the resolution of disputes (encoding and follow-up).
Jouw profiel
You are customer and solution oriented and have a commercial attitude. You have a minimum of 5 years’ experience in a Customer Service function. You have an excellent level of written and spoken in German and English. Finally, the Office Suite and SAP tools hold no secrets for you.
De arbeidsvoorwaarden
The company is offering a fixed-term contract, full-time contract for this Customer Service position. You will benefit from a salary package in line with your level of experience as well as extra-legal benefits.