Ph3Job Purpose /h3 pThe Director Process Management will be accountable for overseeing and optimizing processes within Development Operations (DevOps). The Director of Process Management will be a senior leader with expertise in process design, leading complex projects, and operating effectively within a matrix organization. /p h3Key Responsibilities /h3 ul liAs the Global Process Owner for assigned processes lead the design, maintenance, and continuous improvement of end-to-end clinical processes. Ensure these processes are well defined, comply with regulatory requirements, are aligned with DevOps strategies, implement innovative approaches being developed in the industry and support effective work. Ensure that written standards are developed and maintained as needed to support the process and that written standards can be clearly understood by end-users. Provide necessary information and training to help users understand and implement these processes effectively. /li liDefine and implement process oversight strategy with key performance indicators, in process controls, management monitoring and end-user feedback. Establish benchmarks and conduct periodic review of performance metrics to ensure effectiveness, efficiency, and compliance. Report process health and compliance to the relevant stakeholders proactively and take appropriate measures where deficiencies are identified. /li liInfluence and engage with the organization by building a strong network with stakeholders, partners, and subject matter experts to understand their drivers and needs along with broader organizational goals. Use these insights to craft alignment, drive meaningful change and improve end-user experience. /li liDefine and manage process change roadmaps, aligning priorities with system updates and innovations to address evolving business needs, manage risks or interdependencies, and implement improvements at scale. /li liLead strategy, planning, execution, and implementation of process change projects, ensuring improvements are achieved through a combination of process-people-system solutions. Partner with subject matter experts and support roles to deliver a comprehensive solution package that includes the end-to-end process itself, written standards, training, communication, change management, implementation, and monitoring plans. /li liMaintain current knowledge of global regulations and guidance, global regulatory expectations, regulation intelligence and industry standards pertaining to the assigned processes. Proactively assess impact of any new regulations on assigned process and ensure ongoing compliance. /li liProactively educate themselves in evolutions and innovations across the industry and evaluate how they could positively benefit the effectiveness, efficiency or compliance of the process. Develop and align proposals with the appropriate stakeholders to drive process innovation that is aligned with DevOps strategic priorities and stakeholder needs. /li liMaintain personal readiness to respond to internal audits and regulatory inspections, be the point of contact and interact with inspectors, and provide expert advice to respond to audit observations. /li liRepresent GSK in external forums to influence the external ecosystem in shaping industry-leading practices and development of innovative methodologies. /li /ul h3Basic Qualifications /h3 ul liBachelor’s degree in Scientific discipline. /li liExtensive experience in Pharmaceutical or Biotech industry working in Clinical Operations, Operational Excellence, or a related field. /li liProven experience in designing and managing clinical operations processes such as clinical trial supply management and protocol deviation management, and knowledge of ICH/GCP and global regulatory guidelines for drug development and approval processes. /li liExperience leading major projects to completion and driving cross-functional improvements. /li liExperience in strategic and critical thinking, problem solving, influencing and decision making. /li liDemonstrated a forward-thinking and visionary approach to modernizing clinical processes and leveraging technology to drive efficiency and innovation. /li liDemonstrated experience in matrix team leadership to deliver results. /li liDemonstrated cross‑functional collaborator with experience in building networks of partners and stakeholders and broadly engaging with expert communities. /li liExperience in effective communication with ability to communicate and influence. /li /ul h3Preferred Qualifications /h3 ul liAdvanced degree in Scientific discipline. /li /ul pGSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. /p /p #J-18808-Ljbffr