Wielsbeke Headquarters
5 jaar
IT
Are you ready to play a key role in driving technological innovation, operational excellence, and outstanding service delivery at Agristo? Join us as ICT Operations Manager and lead a dynamic team driving global IT service delivery, IT/OT, infrastructure, and security. You'll play a key role in our cloud-first journey, embedding ITIL-based efficiency and enabling scalable, secure operations across international sites. If you're a strategic thinker with strong coaching skills and a passion for shaping future-ready IT environments, we'd love to meet you
Wat zal je doen bij Agristo?
As ICT Operations Manager, you will lead a passionate team of potatoholics responsible for global IT service delivery, infrastructure, security, and IT/OT operations. You will be instrumental in shaping our cloud-first journey, embedding ITIL-based efficiency, and enabling scalable, secure, and future-ready operations across our international footprint.
In this role you report directly to the CIO.
Your Mission
* Lead and develop global IT operations strategies aligned with Agristo's business and IT objectives.
* Define and monitor SLAs and KPIs in collaboration with the IT leadership team, driving continuous improvement.
* Foster innovation and a culture of ownership and excellence within the operations teams.
* Coordinate and optimize service delivery across international sites, ensuring consistency and collaboration.
* Drive cloud migration initiatives and actively contribute to Agristo's cloud-first ambition.
* Implement and improve ITIL-based processes for scalable, efficient, and high-quality service delivery.
* Integrate DevOps and DevSecOps principles into operational processes to enhance agility, automation, and security.
* Manage relationships with external partners, ensuring strategic alignment and service excellence.
* Ensure clear reporting and communication across services and stakeholders.
Hier herken jij jezelf in:
* Master's degree and at least 5 years of experience in IT Operations Management or a related field.
* Proven experience in cloud migration and strong understanding of cloud-first strategies.
* Hands-on experience with Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP).
* Solid knowledge of ITIL frameworks, cybersecurity, and ICT/OT environments.
* Familiarity with DevOps and DevSecOps practices and how they complement ITIL.
* Experience in managing global IT operations and coordinating international teams.
* Strong leadership, coaching, and stakeholder management skills. You're a real business relations manager.
* Strategic thinker with the ability to translate vision into actionable plans.
* You can work several days a week from our headquarters at Wielsbeke. Complete remote working is not possible.
Wat krijg je ervoor terug?
* A tasty salary that matches your knowledge and experience. Flexible telework planning, various extra-legal benefits, complemented by hospitalization and group insurance, a company car and charging card (based on a full-time employment contract).
* A flex reward plan with the possibility to compose part of your salary package yourself (bike, multimedia, insurance, vacation days, …).
* A culture you can feel: positive, people-oriented and progressive. You'll gain energy from colleagues with a strong 'can-do' mentality and a genuine drive to grow.
* A few extra kilos on the scale, because from now on you'll buy frozen fries, croquettes and other potato products at a discounted rate.
* Core on Tuesday, bootcamp on Thursday or training together for a (half) marathon. At Agristo, sweating together and growing together go hand in hand.
* At Agristo, you are heard, valued and supported. Not because we have to, but because we believe people make the difference.
€ 9
maaltijdcheques