Overview
Lead System Engineer role at In4Matic in Antwerp, Flemish Region, Belgium. The person will coordinate and support a technical team, lead in projects, guide colleagues through complex technical implementations, and contribute hands-on when needed to ensure successful IT project delivery and high customer satisfaction.
Responsibilities
* Lead and support a team of IT professionals.
* Provide technical mentorship and assist in solving complex customer issues.
* Install and configure IT systems, including hardware (PCs, servers, printers, firewalls) and software (MS Office, business applications).
* Troubleshoot technical problems and ensure a secure and efficient IT infrastructure.
* Implement and configure firewalls (e.g., SonicWall) and other security tools.
* Advise customers on IT security best practices.
* Handle technical and functional inquiries related to both hardware and software.
* Maintain expertise in networking and security.
* Train customers in system usage.
* Ensure proactive follow-up and support after implementations.
* Act as a key point of contact for customers and collaborate internally with other teams.
Profile / Qualifications
* A technical IT education with/or a strong IT background (hardware & software).
* Experience as a team leader or coordinator.
* Up-to-date knowledge of IT tools, systems, and security solutions.
* Hands-on experience with firewall, security tools, and hardware installations.
* Strong communication skills in Dutch and French.
* A customer-oriented mindset with a proactive approach to problem-solving.
* Leadership skills to motivate, guide, and coordinate a team.
* Ability to translate complex technical issues into clear solutions.
* Resilient, eager to learn, and takes initiative.
Employment type
* Full-time
Seniority level
* Mid-Senior level
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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