Your Role:
* Spot business needs, market trends & competition
* Suggest improvements for products & services
* Analyse and evaluate change requests
* Develop clear business requirements & acceptance criteria
* Act as the bridge between stakeholders and IT
* Define business scope, target operating model & interfaces
* Follow up on change implementation, including Business Acceptance Testing (BAT)
Languages:
* Dutch – Good spoken communication
* French – Strong spoken communication
* English – Strong written & spoken communication
Education & Certification:
* Master's in Business Management or equivalent experience
Work Setup:
* 50% on-site & 50% remote
Experience & Knowledge:
* Minimum 6 years relevant experience
* Strong business expertise in cards issuing & card transactions
* Knowledge of banking industry trends & players in Belgium
* Skilled in linking complex business topics with IT systems
* Business analysis experience, process design/reengineering, BI (bonus)
Soft Skills:
* Communicates confidently with senior management
* Analytical, conceptual thinker
* Critical mindset & problem-solver
* Structured, quality-minded & detail-oriented
* Goal-oriented with a can-do mentality
* Flexible & open to change
* Team player