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Teachable is trusted by creator-educators around the world to grow their impact and income. From online courses and communities to memberships and downloads, Teachable's digital learning products help creator-educators drive meaningful connection and sustainable revenue. With industry-best ecommerce tools, easily toggled on directly within the platform, creators can confidently maximize their earnings, while getting paid directly by their audience. Teachable's unmatched focus on the student learning experience also ensures creators can make a positive and influential impact on their communities—entirely on their own terms. Today, tens of thousands of creator-educators use Teachable to share their knowledge, reaching millions of students around the world. To learn more, visit teachable.com.
Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, whose platforms have helped creators earn more than $10 billion, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!
Your Mission
We are seeking a highly analytical and strategic Customer Success Operations Sr Analyst to strengthen our Customer Success strategy and accelerate our go-to-market engine in a rapidly growing SaaS company. You will partner with CS, Finance, Product, Marketing, and Data teams to design scalable processes, implement effective incentives and structures, and ensure execution aligns with business priorities. This is a high-impact role with strong visibility and influence across the organization.
Key Responsibilities:
* Partner with CS and executive leadership to define the go-to-market strategy—including segmentation, sales motions, and revenue growth priorities.
* Design and continuously refine quota-setting frameworks, territory models, and headcount planning to enable scalable growth.
* Develop compensation strategies and incentive structures that drive exceptional performance while aligning with company objectives.
* Build and manage strategic dashboards and frameworks to monitor CS productivity, NRR, Excel/Google Sheets as needed.
* Translate business questions into analytical projects, delivering actionable insights to guide product focus, market entry, and commercial efficiency.
* Drive operational rigor through annual/quarterly planning cycles, cross-functional alignment, and performance reviews.
* Identify and implement process improvements across tools, data flows, and CRM workflows (HubSpot) to enhance efficiency at scale.
Requirements:
* 3–4 years of experience in Customer Success Operations or Business Operations, preferably within a SaaS or technology company.
* Strong proficiency in Excel/Sheets and CRM tools (HubSpot knowledge is a plus)
* Solid understanding of SaaS metrics and revenue motions (new business, upsell, retention).
* Excellent communication skills in English (both written and verbal).
* Proven ability to collaborate cross-functionally and independently lead complex initiatives.
* Comfortable presenting insights and recommendations to senior leadership.
* Bachelor’s degree in Engineering, Economics, Business, or a related field.
Why Join Us?
* Opportunity to work in a high-growth SaaS environment with global exposure.
* Direct impact on go-to-market strategy and revenue growth.
* Collaborative, data-driven, and entrepreneurial culture.
* Competitive compensation and benefits package.
* This is a role based in Brazil, and you’ll collaborate closely with teams across the U.S. and Brazil.
Your work will follow Brasilia Standard Time (BRT), and you’ll be hired as a CLT contract employee with compensation in BRL.
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**Essential Functions**
- The operations analysts act to meet and not impact or minimize the impact on the customer as to changes or extra demands;
- Always analyze the best way to solve various problems related or not to the operation operation itself;
- Communication has to be clear and constant, aiming at the good of the internal and external information;
- They have a scale of daily activities, so that they can be directed in which activity they must prioritize;
- They are in charge of maintaining fluidity and continuous information for the next work shift;
- Any other task requested by the hierarchical superior, as long as they are not excessively rigorous or any other task requested by the supervisor, as long as they do not contain excessive rigor or are beyond their strengths.
**Competencies**
- Problem Solving/Analysis;
- Results Driven;
- Managing Processes;
- Communication Proficiency;
- Planning Analysis;
- Customer Service Relationship Management;
- Crew allocation;
- Network optimization;
- Resource allocation.
**Required Education and Experience**
- Minimum 1 year in operations or airline crew scheduling experience is preferred;
- Bachelor's degree from an accredited college or university (Minimum On going);
- Hotel or Airline background will be an asset;
- Strong computer skills, with an emphasis on Microsoft Office products especially Excel;
- Ability to effectively manage work load in a fast paced atmosphere;
- Attention to detail and the ability to produce high quality work is a must;
- Exceptional verbal and written communication skills;
- Outstanding relationship management and customer service orientation skills;
- A profound understanding of how political, social and cultural differences between countries, people and cultures affect a successful partnership;
- Flexible to work afterhours based on business demand;
- Multilingual skills are mandatory, English (advanced) and Spanish (intermediate).
**Who We Are**
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
**Other Duties**
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
**Work Environment**
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
**AAP/EEO Statement**
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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The Sales Operations Analyst will be responsible for optimizing sales processes, providing analytical support, and managing sales tools to ensure that our sales organization meets its targets. This role requires a blend of proactive thinking, operational expertise, and excellent communication skills.
Responsibilities:
* Act as the primary contact and escalation point for the global Sales team for day-to-day sales operations needs.
* Ensure due diligence is conducted on each new sales opportunity with proper analysis to ensure efficiencies prior to commencing the sales cycle.
* Assist in clean up, maintenance, and enforcement of proper usage of CRM tool and ensure data accuracy and integrity within all internal systems.
* Assist in managing the sales pipeline, coordinating and facilitating sales transactions.
* Manage internal approval process of corporate contracts including calculation of deals’ as sold effective rates.
* Coordination of internal approval process of corporate contracts including final documents review and summary set up in ticketing system (JIRA) and validation with necessary departments for contract approval
* Work closely with Finance to provide oversight and execution of daily, weekly, and monthly reports, including pipeline management, sales analysis, win/loss analysis, and sales metrics.
* Participate in qualification calls with the sales team and senior management and assist in capturing meeting notes and action items.
* Help prepare presentations and materials for the global sales team as needed.
Qualifications:
* At least 2 years of relevant experience
* Strong understanding and experience in working in a global sales team or with a global sales team
* Familiarity with any Sales Force automation tool
* Strong analytical skills with proficiency in data analysis and reporting tools
* Ability to partner cross functionally throughout the company
* Strong MS excel and PPT skills
* Self-motivated and able to work in a fast-paced environment
* Excellent communication skills in verbal and written English
* Knowledge of business communication via emailing, presentations, conference meetings
* Strong organizational and decision-making skills
* University Degree required
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The Role
We're looking for a highly organized, detail-oriented Fund Operations Analyst with 1 to 3 years of experience to join our team in São Paulo. This is a critical role in our firm's infrastructure, demanding both technical rigor and strong operational ownership.
You will be a key member of our back-office team, working directly with the CFO and senior partners to ensure the efficiency, compliance, and scalability of our fund's operations. You will own the \"engine room\" of an international investment fund — managing offshore structures, investor relations, financial controls, and regulatory compliance across multiple jurisdictions.
This role offers significant exposure to the full lifecycle of a growth-stage VC fund and direct interaction with world-class financial service providers.
Key Responsibilities
· Financial Management & Treasury — Own day-to-day treasury operations for both local (CNPJs) and offshore entities, including accounts payable/receivable, cash flow management, FX operations, and bank reconciliations.
· Fund Administration Management — Manage the relationship with external stakeholders of the fund's US entities, including Fund Administrators, legal counsel, tax advisors, and external auditors (Big 4).
· Investor Relations (IR) Operations — Execute Capital Calls, Distributions, and NAV calculations. Lead LP onboarding (KYC/AML) and serve as the primary point of contact for investor inquiries and reporting.
· Financial Reporting & Close — Lead monthly and quarterly close in coordination with external accountants. Review the fund's financial statements for accuracy and compliance (US GAAP / IFRS).
· Legal & Governance — Review fund documents (agreements, side letters, subscription docs) and maintain the Data Room to ensure audit readiness at all times.
· Fundraising Operations Support — Support capital raising processes, including Data Room management, LP due diligence coordination, and subscription document processing.
· Process Improvement — Continuously identify opportunities to improve operational efficiency and implement scalable processes and tools across the fund's back-office.
Requirements
· 1–3 years of experience in Fund Operations, Fund Administration, Audit (Big 4 or similar), or Corporate Finance / Treasury at a financial institution, investment fund, or large corporation.
· Bachelor's degree in Accounting, Business Administration, Economics, or a related field.
· Exceptional organizational skills and precision in financial data management.
· Advanced proficiency in Excel.
· Ability to interpret financial statements, understand fund accounting principles, and flag risks proactively.
· Ownership mentality — ability to manage multiple workflows autonomously and communicate effectively with senior stakeholders.
· Fluent English
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Description
The Amazon Brazil team is looking for an Operations Analyst to join the Quick Commerce team. This person will act as the operation's data analyst, responsible for detailed analyses, creation of reports and dashboards that facilitate the operations analyses, monitoring operations and maintaining our high bar to protect customers experience.
The ideal candidate is passionate about using data to identify improvement opportunities and implement practical solutions that directly impact operational efficiency. They have a strong track record of delivering results and experience executing in a cross-functional environment, supported by operational analyses and metrics, as well as enjoying a fast-paced environment, working with large volumes of data, solving complex problems related to receiving, storage capacity and backlog management, and collaborating with cross-functional teams.
Key job responsibilities
- Develop SQL queries and data models to extract meaningful business analyses;
- Analyze complex data sets, identifying trends, patterns, and actionable recommendations;
- Collaborate with technical and operational stakeholders to define data requirements and validate analytical findings;
- Create clear, compelling data visualizations and reports that communicate insights;
About the team
We are a forward-thinking team committed to leveraging advanced analytical techniques to solve complex operational challenges. Our collaborative environment encourages innovative thinking and continuous learning. We value professionals who can blend technical expertise with strategic vision, helping us push the boundaries of data-driven insights.
Basic Qualifications
- Experience in SQL
- Experience mining and analyzing large, complex data sets
- Experience communicating with users, other technical teams, and management to collect requirements, describe data modeling decisions and data engineering strategy
- Experience using data visualization tools
- Intermediate English proficiency
Preferred Qualifications
- Experience using BI tools (e.g., Tableau, Adobe) to visualize data
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Não informado
**Requisitos**
Graduação Completa em qualquer área de estudo.
Inglês (Avançado ou Fluente) - Mandatório
Excel (intermediário)
SAP (Intermediário)
Power BI/ Tablaue (Intermediário)
Experiência com as linguagens de TI
Tenha atuado em algum projeto de TI
Conhecimento da metodologia Agile/Kanban
Experiência prévia com IT e Supply Chain será considerado um diferencial.
atendimento de chamados
**Jornada de trabalho**
A combinar Carga Horária:
**Jornada de trabalho**
A combinar
Sem informação
Graduação Completa em qualquer área de estudo.
Inglês (Avançado ou Fluente) - Mandatório
Excel (intermediário)
SAP (Intermediário)
Power BI/ Tablaue (Intermediário)
Experiência com as linguagens de TI
Tenha atuado em algum projeto de TI
Conhecimento da metodologia Agile/Kanban
Experiência prévia com IT e Supply Chain será considerado um diferencial.
atendimento de chamados
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Cargo
Na 99.
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Travel Operations Analyst Jr (B2B/B2C Support)
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**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**
**Who We Are**
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
**Your new role**
Responsible for sales support routine such as IOs booking and copy control to guarantee the pay tv commercials bought by clients make to air.
**Your role accountabilities**:
- Reviewing and booking orders from agencies and direct clients through WBD’s channels.
- Troubleshooting, revising support documentation, and managing media packages to ensure accurate billing for agencies and clients.
- Handling makegoods in case of spot preemptions.
- Supporting Sales, Planning, and Product teams in implementing and managing media projects.
**Qualification & Experiences**:
- Bachelor’s degree in communications/media or related;
- Experience as Operations Analyst or similar,
- Excellent interpersonal, verbal, and writing skills.
- Ability to work under pressure and meet deadlines
- Ability to work independently and as part of a team.
- Good analytic skills.
**Other nice to have**:
- Former experience with BTS, Aleph or IBMS system.
- Good understanding of Excel
**How We Get Things Done**
**Championing Inclusion at WBD
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