What's it all about?
The Senior Director Country Manager will oversee all operations within the BELUX region, drive strategic initiatives, and support dynamic growth in the market while ensuring business objectives are met. The role demands a visionary leader with a proven track record in senior management, strong business acumen, and the ability to build relationships with key stakeholders.
The role will lead a team to build deep relationships with key clients, especially within the core portion of Visa’s business with an emphasis on Financial Institutions, and focus on driving additional revenues through new VAS/CMS solutions. The Country Manager will represent Visa at the senior client level, delivering on the company’s mission to grow the business with cards and faster payments, and advancing market share by building deep partnerships and offering creative solutions.
What We Expect, Day To Day
* Lead and manage overall operations of the BELUX region, ensuring alignment with the company's global, regional, and cluster strategy.
* Develop and implement strategic plans to drive growth, profitability, and market share within the region.
* Oversee the execution of business development initiatives, including market expansion, product launches, and partnerships.
* Drive additional revenues through new VAS/CMS solutions.
* Lead the development and implementation of the market strategy to enable activities that deliver key targets and revenue acceleration.
* Drive consultative and solution sales efforts within the market.
* Establish and maintain strong relationships with key stakeholders, including clients, partners, regulatory bodies, and internal teams.
* Manage the regional budget, ensuring effective allocation of resources and cost control.
* Represent Visa externally, interacting regularly with key clients, press, regulators, government agencies, consumers, merchants, and the fintech ecosystem.
* Lead local initiatives within the wider Visa community in Europe and ensure the market has resources to achieve scorecard targets.
* Lead and manage the product portfolio for signature accounts, ensuring excellent support service.
* Lead, mentor, and develop a high‑performing team, fostering a culture of excellence and continuous improvement.
* Provide regular reports and updates to senior management on regional performance, challenges, and opportunities.
* Lead the annual business and account plans for key clients, liaising with Key Account Managers and Business Development leaders.
* Ensure compliance with local regulations and company policies, promoting ethical business practices.
* Monitor market trends, competitor activities, and industry developments to identify opportunities and mitigate risks.
Qualifications
* Extensive experience in a commercial/sales leadership role within the payments industry or adjacent sectors where technology features strongly.
* Leadership experience of an enterprise or commercial functions where digital and customer agenda deployment is key.
* Demonstrated success developing and executing strategy, meeting challenging financial and business targets.
* Strong understanding of the BELUX market, regulatory requirements, industry trends, and key players.
* Exceptional leadership and people‑management skills, inspiring and motivating diverse teams.
* Experience building, leading, and developing high‑performing teams and collaborating with clients and partners.
* Commercially astute with experience in a global matrix organisation and the ability to navigate complex structures.
* Experience leading change programmes and cultural/transformational change initiatives.
* Intellectually curious leader with compassion, passion for digital and innovation, high energy, and adaptability.
* Excellent communication, negotiation, and interpersonal skills.
* Strategic thinker with strong analytical and problem‑solving abilities.
* Fluency in English, French, and Dutch is a plus.
* Willingness to travel within the region as needed.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
#J-18808-Ljbffr