As a
Business Analyst
, you will take the lead in implementing Odoo solutions across a wide variety of business domains. Working closely with clients, you'll guide them through the end-to-end setup of the applications best suited to their needs—be it eCommerce, Manufacturing, Inventory, Project Management, Website, or others. Your role will involve analyzing business requirements, designing tailored solutions, configuring workflows, and delivering personalized training. You'll be expected to manage implementations from start to finish, ensuring they are delivered successfully, on time, and within budget. In short, you'll be responsible for providing clients with the optimal management solution using the full breadth of Odoo's capabilities.
As a
Retail Expert
, you will also contribute to the expansion and success of our partner network. You'll provide guidance and coaching to partners worldwide within your area of expertise, helping them deliver successful projects and develop into Odoo specialists themselves.
You'll deepen your expertise by mastering a focused suite of applications, paired with strong business acumen. Ongoing functional and technical training will support your growth, as well as field exposure to better understand real-world business challenges.
Wearing both hats, you'll become part of our
Center of Excellence,
dedicated to strengthening our service offerings, growing community knowledge, and raising the visibility of the Odoo Retail suite.
Your responsibilities will include:
* Acting as a go-to expert for Business Analysts by offering coaching, support, and training
* Collaborating with Product Owners to channel feedback from customers and partners
* Supporting Sales and Marketing teams to enhance your apps' market presence
* Playing a key role in Odoo Experience, our flagship annual event
* Developing new service offerings that complement existing solutions
* And much more...
This role is dynamic, intellectually stimulating, and truly rewarding—you'll empower clients, partners, and teammates to get the most out of Odoo's Retail applications. Despite your specialization, every day brings new challenges, industries, and scopes.
From your very first weeks, you'll jump into your first projects with the guidance of experienced colleagues
during a 6-month onboarding period in our QuickStart team.
Your autonomy will grow over time, but collaboration will always be key—because we believe the best solutions come from working together.
RESPONSIBILITIES
Project Management (60%)
* Gain trust of your customers
* Analyze the customer needs and suggest solutions
* Work Breakdown Structure to split a project into phases
* Business Functional Modeling
* Implement the agreed solutions (configuration and development)
* Make your customer/partner an Odoo Champion (training)
* Follow the project and communicate about its status and the ongoing tasks
* Organize and follow-up Odoo implementations
Internal Improvement (40%)
* Support coach & train other team members
* Produce enlightening content
* Collaborate with the Product Owners
* Participate in sales and marketing activities
* Develop new business services
MUST HAVE
* Fluency in English and French
* We're looking for candidates
with 3-5 years
of experience in at least one of these key areas: the retail sector, subscription models, pricing strategy (including promotions and loyalty programs), merchandising, or sales strategy.
* Autonomous, Assertive & Proactive
* Curious and open minded
* Learn fast & Multitasking
* Good communication/negotiation skills
* Valid work permit for Belgium
* Affinity with the IT world
* Loves Raclette and/or Karaoke
NICE TO HAVE
* Other European Languages: Dutch, German, Spanish, Italian, Portuguese
* Experienced in management software implementation or digital transformation
* Experience with a management tool
* Experience as a consultant / BA or PM
What's great in the job?
* Get real responsibilities and autonomy in a fast evolving company.
* Great team of dynamic people (+/-200), in a friendly and open culture.
* Diversity in the projects.
* Expand your knowledge of various business industries.
* Two weeks of intensive functional training with a final certification.
.