Job Description
We are hiring Norwegian-speaking Client Advisors for one of the most prestige French luxury fashion house in Brussels! As a Client Advisor @Client Service Center, you will be an ambassador of the Brand, ensuring that every Client is treated according to our clients promise:
"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched!"
Main Responsibilities:
1. Welcome every Client and provide best Client experience
2. Be responsible for answering all incoming contact from client via multiple platforms: phone, email and social media
3. Advise clients across the Brand and all product categories
4. Engage with Clients to develop long-tern relationships, leveraging different clienteling tools, in order to foster Brand loyalty
5. Maximize each sales opportunity while working toward goal set forth by the rand
6. Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
7. Learn and master Brand and product knowledge
8. Follow the company’s policies and procedure
Languages:
9. Fluent in Norwegian and good command of English (oral and written)
Basic Qualification:
10. Great familiarity with IT tools
11. Strong interpersonal skills
12. Experience from fashion industry (retail, online etc) - preferely luxery goods/clothes etc.
Expected Attitudes and Skills:
13. Curiosity
14. Agility
15. Empathy
16. Commercial Mindset
17. Passionate salesperson
18. Passion for the Brand
19. Professional Attitude
20. Interpersonal skills
21. Responsibilities and ownership
Benefits:
22. 1 month of accommodation support
23. Career growth opportunities
24. Experience for a globally renowned fashion company.
25. International working environment.
26. Strong company culture and training opportunities.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.