Challenge Group is an international Group of companies within the Aviation industry. The group is experiencing significant growth, and as a result we are seeking to recruit a Business Development Manager to join our team. Whilst reporting to the Head of Network Planning, Alliances & Revenue Management, the Business Development Manager will drive commercial growth by developing key customer relationships, identifying new market opportunities, and supporting innovative cargo product solutions.
Responsibilities include:
Customer & Key Account Development
Identify and engage high-potential freight forwarders, integrators, and direct shippers.
Support onboarding of strategic accounts in new or emerging markets.
Build and maintain long-term customer relationships to support the launch of new lanes or services.
Partner with the Sales team to tailor offerings and improve service differentiation based on customer needs.
Sales Support & Revenue Enablement
Map out General Sales Agents (GSAs) and customers in new markets for tonnage and yield potential.
Provide commercial insights, market data, and lead intelligence to Sales teams.
Contribute to RFQs, strategic bids, and high-value client engagements.
Work closely with Revenue Management to align pricing and capacity with high-potential windows of opportunity.
Product Development & Innovation
Develop and launch value-added cargo solutions (e.g., express, industry-specific verticals, last-mile services).
Integrate market research and client feedback into product development and enhancements.
Support the rollout of digital tools such as e-booking, shipment tracking, and e-AWB.
Ensure product feasibility and integration within existing digital infrastructure.
Education:
Minimum requirement: BA in Economy/ Industrial Engineer or equivalent degree in relevant subject.
Experience, Skills and Personal Attributes:
5+ years of experience in business development, key account management, or commercial roles in air cargo, logistics, or freight forwarding.
Strong commercial acumen with a deep understanding of cargo sales cycles and customer dynamics.
Experience with RFQs, pricing strategy, and digital product enablement.
Excellent communication, negotiation, and stakeholder engagement skills.
Self-starter with a strategic mindset and the ability to execute with speed and precision.
A high-level of English is required together with high interpersonal communication skills.
Teamwork ability.
Work under pressure.
Order and organization abilities.
Willingness to travel.