Job description
Job Summary:
The Sales Assistant provides essential administrative and commercial support to the sales team to ensure smooth operations and excellent customer service. This role contributes to efficient internal and external coordination, while ensuring accurate and timely follow-up on customer and business requests. This is a unique opportunity to join a worldwide leader in filling, blending and distribution of packed chemical gases. Our unique combination of products, packaging, and logistical expertise, coupled with our strong focus on safety, quality, and consistent on-time delivery, provides our customers with the solutions they need.
Key Responsibilities:
* Facilitating effective administrative coordination within the sales team.
* Providing personal support to customers, addressing inquiries and ensuring accurate follow up
* Handling selected customer inquiries, preparing quotes and coordinating with internal departments
* Supporting sales managers in maintaining daily customer contacts
* Updating and managing information in the company's CRM (Salesforce)
* Collecting and updating market information in Salesforce to support Sales activities
* Acting as back-up for sales managers during business trips
* Managing small accounts and supporting account development
* Conducting the annual customer satisfaction survey and analyzing results
Job requirements
* Minimum 5 years of experience in a similar role
* Proficient in MS Office (Word, Excel, Outlook)
* Fluent in Dutch, English and Frenc
* Comfortable with figures, data management and system updates
* Strong communication skills, supportive, motivated, accurate and solutions oriented.
* Ability to take initiative and work cooperatively across functions
* Strong sense of urgency and ability to prioritize effectively
* Commercial awareness
* Organizational and planning skills
* Proven ability to interact with diverse personalities, both internally and externally
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