We are looking for a highly organized Social Media Content & Task Admin to support our marketing and operations teams. In this role, you will help manage social media content schedules, handle basic data entry, and keep day-to-day tasks organized and on track.
This position is ideal for someone detail-oriented who enjoys working with content, spreadsheets, and checklists, and who can follow clear processes to keep everything running smoothly.
Key Responsibilities
1. Social Media Content Support
* Assist with uploading, scheduling, and publishing posts across platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok, etc.) using social media management tools.
* Update content calendars with post dates, times, captions, links, and assets.
* Ensure all posts follow brand guidelines, correct spelling/grammar, and approved messaging.
* Organize and maintain a library of content assets (images, videos, captions, templates, hashtags, etc.) in shared folders or tools.
* Tag and categorize posts (e.g., campaign type, topic, audience) for easy reporting and tracking.
* Support basic engagement tasks such as liking, saving, or flagging key comments and messages for follow-up by the appropriate team member.
2. Task & Admin Coordination
* Maintain and update task lists, project boards, or workspaces in tools such as Trello, Asana, ClickUp, Notion, or similar.
* Assign tasks to team members based on instructions and update task statuses (e.g., “To Do,” “In Progress,” “Completed”).
* Monitor deadlines and send friendly reminders to ensure tasks are completed on time.
* Help prepare simple reports or summaries of weekly activities, completed tasks, and upcoming deadlines.
* Organize digital files and folders so documents, briefs, and content assets are easy to find.
* Assist with internal communication by sharing updates, links, and status reports in email or team chat tools (e.g., Slack, Teams).
3. Data Entry & Reporting
* Enter, update, and maintain accurate data in spreadsheets, databases, and dashboards (e.g., Google Sheets, Excel, CRM, or analytics tools).
* Record key social media metrics (followers, reach, impressions, clicks, engagement, etc.) in trackers.
* Check data for accuracy, spotting obvious errors or missing fields and correcting them.
* Assist in preparing basic performance reports or overviews (e.g., weekly/monthly social media summary).
* Input and maintain contact lists, campaign lists, and other marketing/operations records.
4. General Administrative Support
* Follow clear processes and checklists for recurring tasks (daily, weekly, monthly).
* Support the team with ad-hoc admin tasks such as copying text, formatting documents, organizing links, and updating simple templates.
* Maintain confidentiality of company information and customer/partner data.
* Suggest improvements to workflows or spreadsheets when you see ways to make them clearer or faster.
Requirements
Essential Qualifications
* Previous experience in an administrative, data entry, virtual assistant, social media assistant, or similar support role is preferred (internship or freelance experience counts).
* Comfortable using computers and online tools (email, cloud storage, spreadsheets, basic project management tools).
* Basic understanding of social media platforms (how to post, schedule, and interact with content).
* Strong attention to detail and accuracy, especially for data entry and content scheduling.
* Good written communication skills in [English / main language of the role].
* Ability to follow instructions, standard operating procedures (SOPs), and checklists consistently.
* Reliable internet connection and ability to work independently with minimal supervision.
Nice-to-Have Skills
* Experience using social media management tools.
* Familiarity with simple graphic tools (e.g., Canva) to edit or resize images and templates.
* Basic knowledge of spreadsheets.
* Experience with task/project management tools
* Basic computer skills: Ability to use email platforms, web browsers, and file management systems.
* Proficiency with Microsoft Office or Google Workspace (especially Excel/Sheets and Docs).
* Strong typing skills with high accuracy and attention to detail.
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Preferred Qualifications
* Prior experience in data entry, administrative work, or online research.
* Familiarity with CRM systems, data-entry tools, or productivity applications.
* Ability to manage multiple tasks and meet deadlines.
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Benefits
1. Detail-Oriented: Carefully checks posts, dates, links, and data before finalizing.
2. Organized: Able to manage multiple tasks, platforms, and deadlines simultaneously
3. Process-Driven: Follows systems and routines to complete work efficiently and consistently.
4. Proactive: Flags issues, missing information, or delays early and suggests solutions.
5. Team Player: Communicates clearly and cooperates well with marketing, operations, and management.
6. Time Management: Can prioritize tasks and manage workload without constant follow-up.
7. Flexible schedule, with some overlap required with the core team’s working hours.
8. Reports to: Social Media Manager, Marketing Manager, or Operations Manager (depending on company structure).
9. Position type: Full-Time / Part-Time / Contract (adjust as needed).