Project Manager - customer focus (Pharmaceutical sector)
📍Walloon Region, Belgium
About Nalys
Nalys is a fast-growing consultancy company specialized in high-tech engineering and life sciences. Founded 15 years ago, we partner with leading organizations to deliver innovative solutions and expert support across a wide range of technical domains. At Nalys, we believe in combining deep expertise with a human-centric approach — empowering our consultants to thrive and our clients to succeed. Joining Nalys means becoming part of a collaborative, agile, and forward-thinking team that values excellence, innovation, and continuous growth.
Job Description
As a Project Manager – Customer Focus, you will act as the primary point of contact for one of our key pharmaceutical partners located near Nivelles.
Your mission is to ensure seamless project execution, strong client relationships, and effective coordination across internal teams. You will lead project teams, monitor progress, and guarantee that deliverables meet agreed timelines, budgets, and quality standards. This role requires excellent organizational skills, proactive communication, and a strong ability to manage complex projects in a dynamic environment.
The Role & Responsibilities
* Serve as the main liaison between the client and internal teams throughout the project lifecycle
* Lead and coordinate cross-functional project teams to ensure successful delivery
* Establish and maintain regular communication with stakeholders, ensuring transparency and alignment
* Monitor project timelines, budgets, and scope; identify risks and implement mitigation strategies
* Support the commercial team in preparing quotations and proposals
* Manage scope changes (scope creep) and ensure proper documentation and approval
* Oversee project lifecycle management and ensure compliance with internal project management standards
* Motivate and guide project team members to achieve objectives effectively.
Your Profile
* You hold a Bachelor's or Master's degree in Life Sciences, Engineering, or related field
* You have a minimum of 3 years of experience in project management within the pharmaceutical or CDMO environment
* You have strong organizational and leadership skills with proven ability to manage multiple projects simultaneously
* You are an excellent communicator and are able to build trust with clients and internal teams
* You are an expert in project management methodologies and risk management practices
* You communicate fluently in both English and French.
The Recruitment Process
By applying to the position of "Project Manager – Customer Focus", here are the steps you will follow during the recruitment process :
* Olivia Braszko, our Talent Acquisition Specialist, will review your application and schedule a first screening
* For the second interview, you will meet our Technical Director for a deeper discussion
* A final interview will be held with our Business Unit Director, Jimmy Rousseaux.