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Enterprise operations learning facilitator - faculty shared service, l&k professional multiple [...]

IBM
Publiée le Publiée il y a 5 h
Description de l'offre

As a faculty member of the Global Learning & Knowledge Faculty Shared Services (FSS) team, you will deliver IBM Consulting Partner & Professional Development (PPD) education programs to IBM Consulting professionals worldwide.


Responsibilities

* Apply knowledge of desired learning outcomes and course subject matter.
* Leverage knowledge of consulting strategy, managing complex relationships and engagements.
* Provide business insights and engaging client stories to support course material.
* Facilitate role plays, feedback sessions, individual coaching and personal experimentation to raise self‑awareness.
* Practice personal impact techniques and improve relationship effectiveness.
* Utilize Project Management Professional (PMP) knowledge where applicable.
* Demonstrate excellent training and facilitation skills and learner‑centered training principles.
* Adopt a facilitative teaching style; remain energetic, enthusiastic, flexible and able to maintain a sense of humor.
* Facilitate group discussions, elicit participant contributions and draw out key learning points.
* Provide constructive feedback on pre‑developed course material.
* Coach within a classroom environment using GROW or co‑active coaching models.
* Handle challenging people and situations with professionalism.
* Show sensitivity to cultural and ethnic differences and needs.
* Demonstrate commitment to IBM values and maintain a constructive learning environment.


Required Education

Bachelor's Degree.


Preferred Education

Bachelor's Degree.


Required Technical and Professional Expertise

The candidate should demonstrate a deep understanding of consulting strategy, building client relationships and relevant project experience.


Preferred Technical and Professional Experience

* Experience with advanced authoring tools to create interactive and immersive courseware.
* Media production skills (audio, video, graphic art) to support learning solutions.
* Instructional design knowledge to develop effective learning materials for diverse needs.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law.

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