Introduction to the job
Use your technical expertise to directly support ASML’s machines and collaborate with a key player in the semiconductor field. As a field service engineer, you’ll ensure that our cutting-edge systems perform optimally at our customers’ facilities. This position offers you the chance to play a vital role in supporting the advanced systems that power breakthroughs in AI, 5G, and beyond. If you enjoy solving complex engineering challenges, love collaborating with others and think you can handle troubleshooting our state-of-the-art lithography systems then this role is for you. Grab the opportunity to be part of a dynamic team that’s advancing the technology behind everyday life.
Role and responsibilities
In this role, you’ll be responsible for diagnosing, maintaining and troubleshooting ASML’s advanced equipment to ensure continuous uptime and efficiency. You’ll be joining our Customer Support (CS) department, specifically within a team focused on maintaining a wide variety of our systems. You’ll do so by collaborating on-site at one of our leading research and innovation partners in nanoelectronics and digital technologies. You’ll be part of a team that thrives on collaboration, bringing together professionals with varied backgrounds and expertise to deliver world-class support and solving technical challenges in real time.
As a field service engineer, you’ll:
1. Gather essential insights, assess complex situations and implement creative solutions guided by a supportive and experienced team
2. Perform both preventative maintenance as well as solution actions to ensure equipment reliability and uptime
3. Coordinate and secure resources to ensure all tools and materials are readily available when needed
4. Document and report technical activities to ensure effectiveness and foster a culture of continuous improvement
5. Follow a tailored program and collaborate with various colleagues to enhance your skills and knowledge
Education and experience
6. Bachelor’s degree preferably (but not exclusively) in mechanical engineering, aerospace engineering, automotive, electronics, physics, mechatronics
7. Ability to read engineering specifications and sketches.
8. Experience in logistics software: Oracle, SAP preferred.
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills:
9. Proven ability to perform effectively in a demanding environment with changing workloads, schedules, and deadlines.
10. Ownership and responsibility–is able to adapt to customer circumstances, is proactive and drives for changes.
11. Teamwork–is able to work on the common goal with others, support others without being asked but is also able to work independently with minimal supervision
12. Quality–is able to show a proactive mentality and be able to do more than is expected. Be able to think out of the box to come to adequate solutions to issues.
Other information
Shifts
This position may require mandatory shift-based working schedules including weekend/nights support – in which case applicable shift allowances and overtime allowances apply.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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