Nexeo Belgium is a consultancy company supporting its clients in the banking, finance, insurance, and public sectors throughout all stages of their operational activities — from business support functions to operational execution and transformation programs.
As a consultant, you will have the opportunity to be part of Nexeo:
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
- An international environment
- More than 450 employees across multiple European and North American locations
- Continuous growth and development opportunities
We are currently looking for a Junior IT Project Manager to support a leading client in delivering a uniform customer creation process and harmonized customer data management.
Mission Context
The client is aiming to standardize and optimize its customer onboarding across all business units.
The project focuses on:
- Defining and implementing a standardized customer creation, validation, and onboarding process
- Establishing a clear governance model (roles, responsibilities, KPIs)
- Harmonizing, cleaning, and aligning existing customer data across systems and business units
- Creating a single, consistent, and reliable customer view to support initiatives like Customer 360, AI-driven insights, and cross-selling opportunities
- Ensuring alignment between business and IT and driving adoption and change within the organization
- Leading system implementation efforts (Salesforce and other relevant tools)
Function Description
Project Management & Implementation
- Coordinate end-to-end delivery of a standardized customer creation process
- Drive system implementations and enhancements across business units
- Ensure alignment between business stakeholders and IT teams
- Monitor project progress, risks, and deliverables to meet timelines and objectives
Data Harmonization & Quality Management
- Harmonize and clean customer data across systems and business units
- Identify and resolve data inconsistencies and gaps
- Establish consistent definitions and standards for customer information
- Support initiatives to leverage consolidated data for analytics, AI, and cross-selling
Change Management & Adoption
- Support adoption of new processes and systems across business units
- Prepare training materials, guidelines, and reference documentation
- Facilitate workshops and communication with stakeholders to drive engagement
Education & Experience xphnsxz
- Bachelor's or Master's degree in IT, Business, Project Management, or related field
- Previous experience in IT project coordination or business analysis is a plus
- Exposure to CRM systems (Salesforce preferred) and data management initiatives
Technical & Business Skills
- Knowledge of project management methodologies (Agile/Scrum)
- Familiarity with CRM and business systems
- Strong analytical and problem-solving skills
- Understanding of data governance and quality management principles
Why Join Us
Join Nexeo Belgium and take part in a high-impact project that standardizes customer onboarding and improves data quality, while gaining hands-on experience with CRM systems, data harmonization, and cross-functional IT projects in a dynamic consulting environment.