Customer success manager

🚀 Commercial Excellence Consultant – AI / SaaS | Ghent (Hybrid)

Following strong growth and increasing enterprise demand, a fast-scaling AI SaaS company is expanding its team. We’re looking for a driven Commercial Excellence Consultant to bridge strategy and technology, helping large organizations transform how they sell.


This is not a support role — it’s a strategic, high-impact position where you will directly influence how enterprise sales teams adopt AI and shift toward modern Solution Selling.


🔥 Your Impact

* As a Commercial Excellence Consultant, you’ll be the key link between our AI platform and the strategic goals of enterprise clients.
* Guide Sales Transformation
* Lead the implementation of the AI platform within enterprise environments, ensuring it supports their transition toward Solution Selling.
* Be a Strategic Partner
* Collaborate closely with Sales Enablement and Commercial Excellence leaders to align AI capabilities with their sales methodologies and business objectives.
* Define the New Standard
* Help teams move beyond administrative busy work by leveraging AI to prepare meetings, uncover insights, and increase customer-facing time.
* Drive Adoption & Change
* Monitor how sales teams adapt to new processes. When adoption slows, identify whether the challenge is technical or change-management related.
* Shape the Product Roadmap
* Act as the strategic bridge between enterprise leadership and the engineering team, ensuring real-world sales challenges inform product development.
* This role blends consulting, commercial strategy, change management, and AI-driven transformation.


🎯 What You Bring

* 3–5 years of experience in Commercial Excellence, Sales Operations, or Management Consulting
* Strong understanding of Solution Selling methodologies
* Ability to translate strategic sales philosophy into practical daily execution
* Analytical mindset with strong problem-solving skills
* Fluent in Dutch & English (French is a strong plus)
* Pragmatic, hands-on, and comfortable in a fast-moving scale-up environment
* Based in or near Ghent


💼 What’s In It for You

* High-impact role influencing global enterprise sales transformation
* Opportunity to shape the Commercial Excellence function within a scaling AI company
* Work closely with leadership and engineering teams
* Collaborative, ambitious, Ghent-based culture
* Real ownership and visibility in a fast-growing SaaS environment


🌍 About the Company

* You’ll join a grounded and ambitious team based in Ghent, redefining productivity in enterprise sales through AI. Rather than simply offering software, the company is building a new standard for insight-driven selling.
* This is an opportunity to help global enterprises realize the real value of AI in their daily commercial operations.


📍 Location: Ghent

🏢 Work Model: Hybrid

📈 Level: Mid-level / Consultant

👉 Ready to shape the future of Commercial Excellence and drive AI-powered sales transformation?


📩 Apply now or reach out directly: bradley.tarr@vividresourcing.com