Start date: March 2026
Clearance: NATO Secret or equivalent
Location: Mons, Belgium
Skills and requirements:
Education, Experience and Training (essential): Education: Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience
Experience: At least 3 years' experience implementing, managing, and optimizing collaboration tools and platforms within a digital ecosystem of an organization
Good experience deploying communication and collaboration software (such as video conferencing systems, team messaging applications, and document sharing platforms)
Extensive operation and configuration experience of Cisco call managers and call managers express
Very good knowledge of transmission and telecommunication systems engineering and the associated aspects
High level operational and configuration knowledge of voice management appliances such as; cisco prime
At least two years' experience with design, deployment and configuration of VoIP solutions including call managers, management appliances and endpoints
Experience with device management tools such as HP Network automation, solar winds, or intermapper, to include adding devices to be monitored, creating automatic reporting thresholds, identifying devices that aren't functioning properly
Very good knowledge of protocols and standards utilized in VoIP and unified communications
SIP, TLS, MGCP, H.323, RTP (incl. G.711, G.729 codecs), and other similar standards
Experience with design, deployment and configuration VoIP equipment integration with unified communications solutions such as Microsoft Lync, Microsoft Skype for Business or Cisco Jabber
Experience with virtual environments (ESXi, vSphere, vCenter)
Experience in utilizing of vendor's toolkits for collection of maintenance data, and ability to analyse them for both: service improvement and troubleshooting purposes
Experience with design, deployment, testing and evaluation of communications gateway session border controller, Cisco CUBE
Working knowledge of TCP/IP protocols
Experience in on-line performance, accounting, fault, security and configuration management of digital networks and associated transmission systems to include switching systems in support of voice and data transfer
Experience with CISCO call centre express (UCCX)
Understanding of the contemporary telecommunication technology including TDM
Basic knowledge of relational integrity and database design
Familiarity with military voice and data systems
Experience with integrating communications systems with active directory and PKI technologies
Experience of preparing technical documentation and standard operating procedures
Experience with monitoring platforms and protocols (CA spectrum, Solarwinds, SNMP)
Scripting experience ideally in python
Certified ITIL foundation
Prior experience of working in an international environment comprising both military and civilian elements
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