Overview
CLIA Europe represents the leading cruise companies operating in Europe.
CLIA is the world’s largest cruise industry trade association, providing a unified voice and the leading authority of the global cruise community. On behalf of its members, affiliates and partners, the organization supports policies and practices that foster a secure, healthy, and sustainable cruise ship environment, promoting positive travel experiences for the more than 30 million passengers who have cruised annually.
The CLIA community includes the world’s most prestigious ocean, river, and specialty cruise lines; a highly trained and certified travel agent community; and a widespread network of stakeholders, including ports & destinations, ship development, suppliers, and business services. CLIA represents 95% of the world’s ocean-going cruise capacity, as well as 54,000 travel agents, and 15,000 of the largest travel agencies in the world.
The association works to foster its members’ success through advocacy, educational, and promotional efforts that support the common interests of the global cruise community, as well as collaboration with ports and destinations in environmental and destination stewardship, and investment in research and development that help guide the industry in best practices to protect and preserve the waters on which we sail and the destinations we visit.
Responsibilities
* Lead CLIA engagement in Europe and manage the region on behalf of the association.
* Oversee CLIA’s resources in Europe, including personnel and fiscal resources, fostering a results-driven culture of accountability, quality and innovation while ensuring operational excellence.
* Proactively identify issues that could impact the industry before they become problems and, in partnership with the global team and related committees, address these issues or opportunities.
* Participate in both the Board of Directors and Executive Committee meetings and ensure these bodies address main issues facing the industry.
* Work with the CLIA Global organization to identify, and support business development activities including the Executive Partner program at the Global and national levels, engage at key conferences, and develop travel agent distribution activities at the national level.
* Provide input in the annual strategic plan and develop and implement the supporting strategic plan for Europe, including delivery of key initiatives.
* Track progress and provide regular updates on progress toward achievement of established targets and goals.
* Support the President and CEO and the European Executive Committee in strategic decisions about the deployment of strategies and resources.
* Update and gain input from the European regional advisory committee on issues, opportunities, and results related to the organization’s activities in Europe.
* Maintain and enhance member relationships, and work to establish consensus among members on issues important to the industry.
* Maintain awareness of public officials who may impact the cruise industry in partnership with the team and member company executives.
* Act as CLIA’s primary point of contact for European institutions — representing CLIA in day-to-day dealings with the European Commission, Parliament, Council and other bodies as appropriate.
* Develop policies and programs to advocate on behalf of the industry in the EU Parliament and other elected officials at local, regional, and national levels.
* Participate in media roundtables and interviews, and act as a spokesperson for the association and the industry to a wide body of key constituents, coordinating with the global head of strategic communications.
* Represent CLIA at conferences and events, providing formal presentations and networking.
* Other duties as assigned.
Candidate Profile and Qualifications
* Strong written and verbal communication; extraordinary public speaking ability; comfortable in front of media and public bodies; conversant with issues facing the industry in Europe, including workforce development.
* Strong political acumen in European public policy and advocacy, with understanding of media, particularly in the face of external forces that impact the cruising industry.
* Thorough knowledge of European Union institutions and EU policies related to climate change, energy, transportation, and consumer policies.
* Effective and collaborative leader of teams with strong internal and external customer service orientation.
* Demonstrated stature and presence necessary for significant external roles.
* Hands-on and accountable leader willing to roll up their sleeves and contribute to the organization’s success.
* Highly energetic, collaborative, strategic, servant-leader with strong business and interpersonal acumen.
* Outstanding judgment and critical thinker.
* Demonstrated organizational abilities, skilled at leading a team to execute and deliver results in a dynamic, fast-paced environment.
* Strategic thought leader with outstanding interpersonal skills; collegial, approachable, direct and diplomatic.
* Positive champion of change and progress.
* Skilled at building bridges and developing relationships with diverse constituencies globally and locally, with a track record of building consensus in complex environments.
* Outstanding leadership skills to oversee the management of a complex region as part of a global organization.
* Ability to work well in a team environment and inspire and motivate geographically dispersed staff and volunteer leaders.
Experience
* The successful candidate may come from a variety of backgrounds, including business leadership roles; elected or appointed management; or public policy and advocacy expertise. If the successful candidate does not have demonstrated experience living and working in other geographies, it is critical that they demonstrate cultural sensitivity to work seamlessly with a broad and diverse set of global stakeholders.
* Experience successfully managing an international budget and people.
* Experience working in a global company or organization or highly matrixed organization.
* Experience directing external agencies and contractors.
* Ability to interact with and direct high-level executives.
Education and Certifications
* Advanced degree in international business, international relations, European public policy, or related field.
* 15+ years in transport / energy / and/or maritime policy.
* 15+ years in public affairs, government relations, including EU policy experience.
* Fluent English speaker with functional abilities in another European language.
Recruitment Process
If you wish to apply for this position, please send your CV and motivation letter to the Dober Partners – CLIA search team below.
Mark Dober
M: +32 477 950 466
M: +32 488 945 579
natalia@doberpartners.com
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