You will join the ICT Applications & Data department, within a close-knit team of eight Application Managers responsible for the operational management of digital channels.
In this role, you focus on the day-to-day operation of websites and CMS platforms, with a strong emphasis on Drupal 9/10. You ensure continuity, quality, and usability of web applications, acting as the first point of contact for internal users and coordinating with external vendors when needed.
What you'll do
You manage and maintain web forms, from initial needs analysis to configuration and updates in the CMS.
You support multiple websites and act as the first-line contact for CMS-related questions from colleagues, key users, and webmasters.
You analyse more complex issues and either resolve them yourself or coordinate second- and third-line support with external suppliers.
You follow up on CMS upgrades and technical updates, including Drupal, server, OS, PHP, and MySQL changes.
You support new CMS extensions and integrations with other applications.
You manage user accounts, including access rights and content handling when accounts are removed.
You manage domain names and external DNS configuration.
You follow up administratively on services delivered by external vendors and ensure SLA compliance.
You document procedures, solutions, and operational guidelines, and actively share this knowledge with stakeholders.
What are we looking for?
You have at least 1 year of hands-on experience with building and maintaining web forms in a CMS environment.
You have experience with the operational management of websites and CMS platforms.
You have practical, operational experience with Drupal 9 and/or Drupal 10.
You have initial experience as an Application Manager or in a similar operational IT role.
You are fluent in Dutch at CEFR level C2.
Nice to have
Basic experience with business analysis or requirements gathering.
Experience giving workshops or user training.
Basic knowledge of DevOps concepts.
Experience in the public sector or within a local government context.
Familiarity with Application Lifecycle Management (ALM).
Basic understanding of ITIL processes (incident, change, configuration management).
What do we offer?
Location: Hasselt (hybrid)
Start date: 01/02/2026
End date: 31/07/2026
Work regime: Full-time
Contract: Freelance or Permanent
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