The Business Management Consultant will develop analytical, technical, and client-facing Business Management skills while supporting the delivery of client services. The role involves contributing to high-quality projects and assignments, ensuring a high level of accuracy and timely execution.
The successful candidate will join a cross-functional team working with clients in the Business Management area and benefit from the Urban Science Employee Experience.
Some of the essential duties of this role include:
* Track, process, and analyze operational, financial, and statistical data related to Dealer Network performance metrics to improve accuracy and data quality, working with clients across multiple countries.
* Provide remote and on-site support to the Dealer Network within assigned projects (e.g. general accounting, bookkeeping queries, data input issues, and reporting).
* Regularly present Business Management results and KPIs at all organizational levels, proactively suggesting improvement actions.
* Deliver training to the Dealer Network on the use of internal software, data quality improvements, map charts, and support analysis of KPI performance.
* Act as a key point of contact for clients, building strong relationships to respond effectively and timely to requests and inquiries, contributing to improved client satisfaction.
* Ensure the accuracy and high quality of data used across assigned projects, taking ownership of data reliability.
* Attend project meetings and present status updates to client representatives and internal management, clearly communicating progress, conclusions, and results.
* Support additional tasks and participate in special client projects as required.
Major competences required are:
* 2 years related work experience
* University degree required; Economics, Business Administration or similar
* Communication Skills : fluent/native Spanish with good command of English (B2 -C1 level)
* Business Management and KPI´s analysis
* Finance and Accounting
* MS Office advanced level in Excel, Word and Power Point
* Analytical Thinking: to evaluate dealership performance and data management
* Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
* Teamwork & Cooperation
* Order & Quality Control
* Customer Service
* Flexibility/Adaptability
* Initiative
* Self- development: Interest to learn and grow
* Interpersonal Understanding
* Relationship Building
* Driver’s License
Position Description
Preferred candidates with knowledge or/and relevant work experience in:
* Any European language is a plus
* Global automotive retail network and auto industry
* Dealership business model: understanding of dealer management accounts, budgets, composites, day-to-day control operations and its associated risks
* SQL programming language
Location: Hybrid work. Business travel will be occasional.
Benefits: Competitive Salary | Learning & Development | Private Medical and Dental insurance| Flexible remuneration: Meal vouchers, Transport card| Life and Disability Insurance | Pension plan scheme| Employee Assistance Program | IT employee discounts| Diversity & Inclusion | Wellbeing focus