About the role
Motivated professionals make a difference - not only for themselves but also for our customers.
We are seeking an enthusiastic IT Solution Expert - Clinical Data Acquisition Systems to join our team. In this role, you will be responsible for supporting and maintaining the primary clinical data acquisition platform, Acquire Clinical, which includes a suite of Medidata 15 products such as Imedidata, Rave, and Coder.
Key responsibilities
Provide ongoing support and maintenance for Acquire Clinical and its associated Medidata applications
Manage and ensure the successful transition to Cloud Admin and Coder+
Support and maintain Trialgrid, the quality tool used to verify clinical study builds for Acquire Clinical
Assess the impact of new Medidata product releases on system availability, maintenance, security, and interfaces
Drive and manage IT changes, including the update of computerized system validation (CSV) documentation and execution of IQ/OQ testing
Implement system changes based on evolving user requirements and lead project management activities as needed
Manage access control for specific user roles within Acquire Clinical (granting and revoking access)
Handle incident management in close collaboration with Medidata and internal subject matter experts
Support the periodic review and continuous improvement of both Acquire Clinical and Trialgrid
Ideal candidate
You are a structured, analytical, and proactive professional with a strong understanding of clinical data systems, validation processes, and regulated environments. You can effectively manage both technical and organizational aspects of IT system support in a pharmaceutical context.
Required qualifications:
Bachelor's degree (minimum) in Computer Science or a related field
Proven hands-on experience with Medidata products (Imedidata, Cloud Admin, Rave, Coder) -mandatory
Strong background in computerized system validation (CSV) and computerized system testing
Experience in IT change management and access management
Knowledge of project management and incident management (ITIL framework) is preferred
Experience with Trialgrid is an advantage
Minimum 3 years of experience in the pharmaceutical industry preferred
Understanding of Clinical Development processes is considered a plus
Soft skills:
Fluent in English (spoken and written)
Excellent technical writing and documentation skills
Strong teamwork, communication, and collaboration abilities
Organized, detail-oriented, and capable of working independently