We are looking for a Dynamics 365 & Project Support Officer to join our IT Team in a leading advocate organisation where you can make a meaningful impact in shaping the future of wind energy. You will be mainly responsible for the maintenance and customisations of MS Dynamics 365, support during CRM-related projects and system upgrades. You will report to the Head of IT. Main duties and responsibilities: - User maintenance (Dynamics 365 & Business Central) - Revision and testing of Microsoft updates and their impact on Dynamics 365 & Business Central systems - Processing of small customisations of Dynamics 365 - Support during Dynamics 365 & Business Central-related projects - Identification of process optimisations (automation, digitalisation, AI-driven optimisations, reporting) - Administrative assistance (creation and maintenance of relevant documentation, project documentation) and assistance with other ad-hoc tasks that IT Team may require Mindset and skills qualifications: - Pro-active, energetic, innovative, self-starter - Team player, constructive mindset - Very well-organised, able to multitask and stress resistant - Team-spirited, able to work across different departments in a structured and transparent manner - Displaying ownership of and a high sense of responsibility regarding the projects assigned - Analytical mind with project management skills Experience: - Bachelor's degree in IT (or equivalent job experience). - Circa 2 years of previous professional experience in administration/customisation of Dynamics 365 - Previous experience in business analysis and/or project management is a plus IT skills: - Knowledge of Dynamics 365 administration (users, security roles, ) - Familiarity with Power Platform - Familiarity with Power Automate (Flows, ) - Familiarity with basic administration (users, email accounts, ) in Business Central is a plus - Basic knowledge of AI (any tool), with Copilot as a plus Languages: - Very good level of English (written and spoken) - Any other language is a plus Offer: - Our offer is made up of a remuneration package that includes extra-legal advantages such as a pension scheme, health insurance including disability insurance, personal and professional travel insurance as well as the possibility to work from abroad up to 15 days a year, a work from home allowance, meal vouchers. - Multicultural/Open-minded and stimulating environment - Hybrid work arrangement (2 days per week from home). WindEurope is an equal opportunity employer. Deadline is 31/10/2025 Note: only short-listed candidates will be contacted 3 weeks post-deadline