In order to strengthen its Frontline and Quality Management team, MAINSYS is looking for an IT employee in the banking sector whose main tasks will be to Test the banking applications developed and maintained by us Handle application incidents submitted by our clients within the contractual deadlines agreed between the parties Propose short-term solutions (workarounds) to incidents Analyse the functional impact of incidents and/or bugs on the working of our applications Answer functional questions about our applications Perform a first functional analysis to determine the potential source of bugs encountered and report them to the development teams Your profile You have at least one year of experience in a similar role (mandatory) You have a bachelor's or master's degree or equivalent experience You have practical knowledge of SQL, such as consulting databases via complex queries, and are able to consult application logs You have at least a basic functional knowledge of the banking world, particularly credits, and you are willing to learn more. You are self-reliant, able to prioritise your work and manage peaks in workload You have good analytical skills and are able to propose short- and long-term solutions You are rigorous and methodical, and you understand that testing is a fundamental activity that enables us to deliver quality to our customers You enjoy working in a team You are fluent in French or Dutch and have a basic knowledge of the other language. English is a plus. You communicate in a structured and precise manner, both in writing and orally You hold a valid work permit Our offer A permanent contract A competitive salary, based on your knowledge and experience A range of extra-legal benefits, including a mobility budget with the option of choosing between a company car and/or reimbursement for sustainable transport and, under certain conditions, even reimbursement for your mortgage or rent A varied range of tasks in your work Open-minded, enthusiastic and dynamic colleagues The opportunity to develop your talents through our e-learning platform An office in a pleasant setting and the option to work from home up to three days a week The option to work from home full-time for three weeks a year, even in a foreign country provided that the host country allows the required system access to be enabled and complies with our security and compliance requirements