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Key account manager

Anvers
Responsable grands comptes
Publiée le 11 septembre
Description de l'offre

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join Wilhelmsen Ships Service as a Key Account Manager

Location: Rotterdam | Type: Full-time, Hybrid

Are you a results-driven sales professional with a passion for building long-term client partnerships? Do you have a background in maritime or a strong interest in global shipping? Join Wilhelmsen Ships Service (WSS) — a global leader in maritime solutions — and take your career to the next level.

Who We Are:

WSS operates in more than 70 countries through 50+ legal entities, delivering essential marine products and services to vessels worldwide. Our customers count on us to deliver wherever their ships sail — powered by a truly global supply network. With innovation, quality, and teamwork at our core, we’re shaping the future of the maritime industry.

About the Role:

As a Key Account Manager, you’ll play a vital role in managing and expanding a portfolio of strategic clients across the maritime sector. This client-facing position is all about building trust, delivering value, and uncovering growth opportunities — both with existing customers and new prospects.

You'll collaborate closely with cross-functional teams to deliver tailored solutions and contribute to Wilhelmsen’s continued growth across established and emerging markets.

Your Key Responsibilities:

1. Grow and manage a defined portfolio of key accounts, ensuring high customer satisfaction and long-term partnerships

2. Identify new business opportunities using WSS’s internal tools, databases, and market insights

3. Drive profitable sales growth and ensure alignment with targets

4. Develop strong, multilevel relationships with customer stakeholders

5. Work closely with Technical Sales Managers and Business Development teams to create and execute account strategies

6. Plan and conduct measurable sales activities (e.g., visits, reviews, proposals)

7. Leverage Salesforce and Power BI for performance tracking and opportunity analysis

8. Maintain up-to-date CRM records, manage contracts proactively, and ensure sound credit management

9. Collaborate seamlessly with internal teams including Customer Service, Port Service Engineers, and Technical Solutions to ensure delivery excellence

What You Bring to the Table:

10. Proven experience in international B2B sales, ideally within technical or maritime sectors

11. Strong commercial acumen with a customer-first mindset

12. A background in marine engineering or maritime operations is a strong plus (e.g., sailing experience, certifications)

13. Excellent communication and negotiation skills, with a track record of closing deals

14. Self-motivated and organized, with strong time-management abilities

15. Fluent in English (Dutch or additional languages are a bonus)

Who You Are:

16. A confident and motivated sales professional who thrives on building relationships and achieving results

17. Curious, adaptable, and eager to continuously learn and improve

18. Structured and detail-oriented, capable of managing multiple priorities

19. Driven by success and excited about growing your career within a global organization

What We Offer:

20. A dynamic, international work environment with a strong team culture

21. Professional growth through career development and training opportunities

22. Flexible working arrangements

23. Competitive benefits including:

Generous annual leave

Competitive compensation package

WSS bonus scheme

Pension and insurance packages

Ready to Come on Board?

If this sounds like your next opportunity, we want to hear from you!

Apply through our career portal by creating a ‘Candidate Home’ account. Don’t forget to include your CV and a short motivational letter explaining why you’re the perfect fit.

Application Deadline: 27th September 2025
Contact: Olivia Tye-Reeve, Senior Recruitment Specialist: olivia.tye-

#WSS

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