Business and functional analyst

Service description:

Within the product DWP Communication, we are seeking a Business and functional Analyst to support the review and migration of websites (OneCMS initiative). The successful candidate will be responsible for analyzing, refining and documenting business-, functional and non-functional requirements to ensure a smooth transition of websites to the new platform.

Aside from the analysis for the migration of the websites, some smaller parallel tasks within the Product’s scope might also be requested, such as the requirement engineering for new solutions, solutions assessments, etc.

This role requires strong communication skills, analytical thinking, and the ability to collaborate with cross-functional teams.

Requirements:

Elicit, analyze, communicate and validate Requirements

• Engage with stakeholders to understand and further refine business objectives and user needs related to their website. Work together with an UX designer to engineer the stakeholder requirements towards solution requirements. You will be responsible to further detail the solution requirements towards product backlog items.
• Document requirements for future website functionalities, content structures, and integrations.
• Identify gaps, redundancies, and opportunities for improvement during migration.
• Create clear and comprehensive requirement specifications, user stories, and acceptance criteria.
• Maintain traceability between business-, functional and non-functional requirements and technical implementation.
• Support the development of migration plans and timelines.

Collaborati

• onWork closely as a product team member with project managers, developers, UX/UI designers, testers and content team
• s.Act as a liaison between business stakeholders and technical team
• s.Facilitate the iteration process of finding solutions that also meets business requirement
• s.Act as a liaison between the product team and the business and solution architect
• s.Check if requirements are realistic and aligned with business goal

s.Quality Assuran

• ceAssist in defining test cases and validating migrated websites against requirement
• s.Ensure compliance with branding, accessibility, and regulatory standard

s.Support Testi

• ngHelp define test cases to ensure the migrated website works as expecte
• d.Verify that all requirements are met before launc
• h.Perform solution requirements testing and facilitate User Acceptance Testi

ngTrainin

• g:Be able to give training sessio
• nsAssist key users and Service Desk after go-li
• veProvide extra support during hypercare pha

seWays of worki

• ngStructur
• edClear documentati
• onComfortable with ambigui
• tyThinks end‑to‑end (before and after the projec

t)Qualificatio

• nsBachelor’s degree in Business, IT, or related fiel
• d.Proven experience as a Business Analyst or Functional Analyst, preferably in website migration or digital project
• s.Strong understanding of web technologies, CMS platforms, and SEO principle
• s.Excellent analytical, problem-solving, and communication skill
• s.Familiarity with Agile methodologies and tools (e.g., DevOps, Confluence
• ).Good level of Dutch and/or French and English is required and German is nice to hav

e.Preferred Skil

• lsExperience with data migration and content management system
• s.Knowledge of usability and accessibility standard
• s.Ability to manage multiple priorities in a fast-paced environmen